Travel Specialist
2 days ago
Travel Specialist - Job Description
Position: Travel Specialist
Location: Ortigas
Type: Full-time
Job Summary:
The Travel Specialist is responsible for assisting clients in planning and booking their travel arrangements. This includes providing expert advice, managing bookings, offering tailored travel solutions, and ensuring a smooth and enjoyable experience for clients from start to finish.
Key Responsibilities:
- Assist clients in planning and booking domestic and international travel (flights, accommodations, car rentals, tours, etc.).
- Provide recommendations on destinations, hotels, activities, and travel packages based on client preferences and budget.
- Research and stay updated on travel trends, new destinations, and industry developments.
- Handle inquiries, provide quotes, and process bookings accurately and efficiently.
- Collaborate with vendors (airlines, hotels, tour operators, etc.) to secure the best deals and ensure seamless travel experiences.
- Manage client concerns and provide customer support throughout the entire booking and travel process.
- Maintain detailed records of bookings, payments, and client information.
- Promote and upsell additional travel products or services (travel insurance, tours, upgrades, etc.).
- Ensure compliance with travel regulations, visa requirements, and company policies.
- Provide post-trip support, ensuring clients are satisfied and addressing any issues or feedback.
Qualifications:
- Bachelor's degree in Tourism, Hospitality, Business Administration, or related field.
- Proven experience in the travel industry or customer service (preferably as a travel consultant or specialist).
- Strong knowledge of domestic and international travel destinations, flight and accommodation booking systems, and travel regulations.
- Excellent communication and interpersonal skills.
- Detail-oriented and highly organized with strong multitasking abilities.
- Ability to handle client inquiries and issues in a professional and timely manner.
- Proficiency in Microsoft Office Suite and travel booking software/systems.
- Ability to work well in a team environment.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php14, Php15,000.00 per month
Benefits:
- Employee discount
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
Work Location: In person
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php14, Php17,000.00 per month
Benefits:
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Work Location: In person
