Bakery Supervisor

Operational Management:

• Oversee daily bakery operations, ensuring production schedules are met and that products are of high quality.
• Manage inventory levels, including ordering ingredients and supplies as needed, and ensuring proper storage to maintain freshness.

Staff Supervision:

• Supervise and train bakery staff, including bakers, decorators, clerks, and support personnel.
• Create and manage staff schedules to ensure adequate coverage and operational efficiency.
• Conduct performance evaluations and provide feedback to staff, addressing any issues or concerns.

Quality Control:

• Ensure that all baked goods meet the bakery's quality standards and comply with health and safety regulations.
• Implement and maintain hygiene and cleanliness standards in the bakery.

Customer Service:

• Address customer inquiries and complaints in a professional and efficient manner.
• Ensure a positive customer experience by maintaining high standards of service and product presentation.

Financial Management:

• Monitor and manage the bakery's target, including controlling costs, losses, wastage while maximizing profitability.
• Prepare and manage financial reports, including sales, expenses, and profit margins.

Compliance:

• Ensure compliance with health, safety, and sanitation regulations.
• Keep accurate records related to food safety, employee health, and other regulatory requirements.

Qualifications:

• Bachelor's degree holder of any field (field of Food Industry, Business Management, Retail Industry, or related field is an advantage.
• At least three (3) years' experience in related industry (food, retail, business)
• Ability to administer/supervise group of personnel.
• With basic to intermediate knowledge and skills in Microsoft Office applications (Word, Excel, PowerPoint).