Order taker

Job Summary

The Order taker (Commissary Assistant) is responsible for ensuring that all orders and requests within the Commissary Office are handled in a timely and accurate manner. He/She is directly responsible for taking sales orders and preparing the appropriate documents including Sales Invoice, Delivery/Acknowledgment Receipt, Stock Transfer, and Statement of Accounts/Billings-accuracy is a must in the performance of duties.

Essential Duties and Responsibilities

Ensures that all incoming phone calls are handled in a professional manner.

Ensures that all incoming orders are accurately recorded in the appropriate database system (IMS/LOIS/others).

Prepares accurate Daily Production orders based on orders received and transmits to the Commissary Officer at the required time; communicate any changes or issue.

Encodes, checks, prints, Sales Invoice for all sales order received.

Encodes, checks, prints, Delivery Receipts for all LAP Inc, and Metro Pizza outlets.

Coordinates with Logistics and Delivery Supervisor the appropriate documentation required by each Delivery Driver to ensure that the orders are accurately delivered based on documents prepared.

Ensures that Acknowledgement/Delivery Receipts are included for the distribution of marketing collaterals and other materials/equipment for franchise or store operations and that these are properly returned to departments concerned.

Every billing cycle, checks and prints Summary of Charges or creates the appropriate Statement of Account for each outlet.

Monitors and orders appropriate documents, forms, and supplies needed for day-to-day operations.

10.  Prepare, compile and safeguards reports as needed.

11.  Prepare and submit the required reports:

Weekly summary of charges

A.      Summary of charges by volume

B.      Summary of charges by amount

C.      Summary of Crust Production by category, by outlet

D.     Monthly billing and sales invoice report

E.      Other reports as required and needed

Qualifications

· Graduate of Business Administration, Economics, Management or related business courses

· Preferably 1-2 years of related experience

· Excellent organization skills and ability to work well with little supervision

· Excellent communication skills and problem-solving skills

· Knowledge of MS Office applications and online database management

· Food handling experience is an advantage