
Urgent Hiring
1 day ago
Qualifications & Responsibilities
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Bachelor's degree or equivalent education required.
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Minimum of 1 year of relevant experience in content moderation, customer support, or a related field.
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In-depth knowledge of major social media platforms, trends, and community guidelines.
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Strong interpersonal, verbal, and written communication skills, with a demonstrated ability to communicate with empathy.
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Ability to investigate and resolve user-reported issues, including account support requests and reports of potentially abusive content.
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Enforce platform terms of service by reviewing and addressing reported content in accordance with established policies.
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Consistently meet required turnaround times while maintaining high quality and accuracy in content reviews.
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Experience in social media monitoring and/or content moderation preferred.
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Solid understanding of digital communities and user behavior on social platforms.
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