Assistant Branch Head
1 day ago
The role will support the branch by carrying out the following responsibilities:
- Prepare and deliver comprehensive sales, revenue, and expense reports, including realistic projections, to the Area Head.
- Identify and propose strategic opportunities that promote long-term business growth through customer retention, market expansion, and relationship building.
- Ensure exceptional customer experience standards are consistently met.
- Lead the planning, coordination, and supervision of all sales-related activities.
- Oversee compliance with sales protocols across branches; conduct regular training sessions and collaborate with sales agents to ensure alignment with company standards.
- Conduct quarterly performance evaluations for sales agents.
- Handle branch-level recruitment, set performance goals, provide coaching, and monitor sales team performance.
- Guide and mentor sales agents in their daily duties, brand representation, and customer engagement.
- Inspire the sales team by acknowledging achievements, assigning skill-aligned tasks, and involving them in relevant operational decisions.
Qualifications:
- Bachelor's degree holder.
- At least 4 years of hands-on field sales experience in the FMCG or Microfinance sector.
- Demonstrated success in achieving sales targets.
- Preferably with experience or background in training and people development.
- Holder of a valid driver's license; capable of driving both manual and automatic vehicles.
- Familiarity with sales and distribution processes.
- Willingness to engage in on-ground sales activities.
- Good knowledge of the assigned geographic area.
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