
Barista (Fairview, Eastwood, Taguig and Makati)
4 days ago
Locations:
- SM Fairview
- Eastwood Mall
- Park Triangle, BGC
- Makati
Key Responsibilities
- Tea Preparation and Service: Master the brewing techniques for a wide variety of teas, including black, green, oolong, white, herbal, and specialty blends. Precisely measure leaves, control water temperature, steeping times, and presentation to ensure each cup is served at its peak flavor and aroma.
- Menu Innovation: Contribute to the creation of a dynamic tea menu, including hot, iced, and specialty tea drinks such as matcha lattes, chai, tea spritzers, and tea-based mocktails. Experiment with seasonal blends and suggest pairings with food offerings.
- Customer Engagement: Educate guests about the origins, flavor profiles, health benefits, and proper enjoyment of various teas. Guide customers in choosing teas that suit their preferences and dietary needs, providing samples and recommendations as needed.
- Tea Presentation: Prepare and serve tea with attention to aesthetics, using traditional teaware when appropriate (gaiwans, kyusu, infusers, glass pots), and maintaining a ritualistic and calming atmosphere that celebrates tea's heritage.
- Quality Assurance: Monitor inventory and tea freshness, ensuring teas are stored properly to preserve their quality. Perform regular tastings and quality checks, discarding any products that do not meet the highest standards.
- Café Operations: Support the overall operations of the teahouse, including opening and closing duties, maintaining cleanliness and organization of the tea bar and seating areas, and complying with food safety guidelines.
- Training and Development: Participate in ongoing tea education, including cuppings, supplier visits, and workshops. Share knowledge with new team members and contribute to a culture of continuous learning.
- Sales and Merchandising: Promote retail tea products, accessories, and gift sets. Organize displays and signage to highlight new arrivals, limited editions, and featured teas.
- Event Support: Assist with specialty events such as tea tastings, workshops, and cultural celebrations. Prepare for group reservations and private functions, tailoring the tea service for unique experiences.
Qualifications
- Any F&B experience
- Open for College Fresh Grads
- SHS Graduate with at least part timer or internship
- For experienced, must have at least 1 year experience in any beverages service.
Essential Duties
- Open and close the tea bar according to established procedures, ensuring all equipment is clean and ready for service.
- Prepare a range of teas to order, adjusting recipes for individual customer preferences and dietary restrictions (e.g., caffeine-free, sweetener options, alternative milk for tea lattes).
- Maintain a visually inviting storefront, including artful displays of loose-leaf teas, teaware, and promotional materials.
- Uphold strict hygiene protocols, regularly sanitizing utensils, infusers, counters, and seating areas.
- Monitor and replenish tea stock, coordinating with suppliers to source high-quality leaves and ingredients. Track expiration dates and rotate inventory to minimize waste.
- Document and report customer feedback, menu trends, and operational challenges to management for continuous improvement.
- Demonstrate proficiency in tea brewing equipment, from traditional kettles to modern steepers and cold-brew systems.
- Support team morale by sharing discoveries, new teas, and brewing techniques with colleagues.
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