CSR | Seasonal account | No final interview
1 day ago
About the role
Corporate Visions Inc. is seeking a dedicated Customer Service Representative (CSR) to join our team in Cubao, Quezon City. As a seasonal account CSR, you will be responsible for providing excellent customer service and support to our clients. No final interview is required for this full-time position.
What you'll be doing
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Handling inbound calls, emails, and chat communications with customers
- Troubleshooting and providing solutions to customer problems
- Maintaining accurate records and documentation of customer interactions
- Collaborating with cross-functional teams to ensure seamless customer experiences
- Adhering to company policies and procedures to maintain high-quality service standards
What we're looking for
- Strong communication and interpersonal skills with the ability to effectively interact with customers
- Excellent problem-solving and critical thinking skills to address customer concerns
- Proficiency in using customer relationship management (CRM) tools and software
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- A positive, customer-centric attitude and a commitment to providing exceptional service
What we offer
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment
- Flexible scheduling and work-life balance initiatives
About us
Corporate Visions Inc. is a leading provider of customer service and contact centre solutions. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional service and support to our clients. Join our dynamic team and be a part of our exciting growth journey.
Apply now to become our next CSR
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