Hiring CSR

2 days ago

Putatan Metro Manila, Philippines Top Alliance Full time

Job Description:

Location:Alabang Site

Job Type: Full-Time

Experience: Open for all (Freshers encouraged to apply)

Job Summary

We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure a positive customer experience. No prior experience is required—training will be provided.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, or in-person.

Provide accurate information about products, services, and processes.

Resolve customer issues efficiently and professionally.

Maintain customer records and update information in the system.

Escalate complex issues to the appropriate department when needed.

Follow communication procedures and guidelines.

Ensure customer satisfaction by delivering friendly and effective support.

Qualifications & Skills

Minimum education: High school diploma or equivalent.

Good communication and interpersonal skills.

Basic computer knowledge (typing, emails, CRM tools).

Ability to multitask and work under pressure.

Positive attitude and willingness to learn.

Freshers and individuals from any background are welcome.

Benefits

Competitive salary

Performance incentives

Paid training

Career growth opportunities

Health and wellness benefits

How to Apply

Submit your updated resume. Our recruitment team will contact shortlisted candidates immediately, so please be active for a while.

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