L3 Infrastructure and Cloud Operations Specialist

6 days ago


Makati City, National Capital Region, Philippines RCC Colab Solutions, Inc. Full time
Job Summary
We are looking for an L3 Infrastructure and Cloud Operations Specialist to manage platform-level configurations and operational integrations that ensure the seamless performance, scalability, and reliability of our systems. This role is responsible for handling key operational tasks such as API management, partner onboarding, system configurations, and integration documentation enabling smooth operations without direct reliance on application developers.

Key Responsibilities
Manage webhook and API integrations between systems
Configure and maintain platform parameters (e.g., toggle feature flags, update workflows)
Handle partner onboarding processes and API key provisioning
Monitor system performance and implement scalability and disaster recovery strategies
Participate in 24/7 support rotation or be on-call for urgent incidents
Respond promptly to outages or disaster recovery events in line with SLA targets

Qualifications
Bachelor's degree in Computer Science, Information Technology, Electronics & Communications Engineering, or any related technical field
Minimum of 3 years of hands-on experience managing AWS Cloud Infrastructure
Strong knowledge of monitoring, scaling, and disaster recovery (DR) strategies
Ability to work in a fast-paced, hybrid environment
Must be available for on-call support and quick response during outages or DR events

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