URGENT Facilities Assistant

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines Teleperformance Full time $40,000 - $60,000 per year

The Admin Services Specialist is responsible for managing and overseeing the efficient operation of all Admin and Facilities-related services, ensuring that service tickets are addressed in a timely manner, and maintaining a high standard of customer service and operational excellence across all company amenities. This role is key to maintaining operational excellence, ensuring employees enjoy a high standard of service, and managing relationships with vendors and stakeholders effectively.

Key Responsibilities:

Service Ticket Management:

  • Monitor and ensure that all service tickets filed through the TPLink tool for the Admin and Facilities Department are resolved within SLA, with escalations being minimized.
  • Assign service tickets to relevant Admin team members and track their progress to ensure timely closure.
  • Amenities Audits and Quality Control:
  • Conduct regular audits of company amenities, including the pantry, sleeping quarters, gym, employee lounge, parking, and other areas, to assess the quality of products and services.
  • Ensure adherence to company policies and processes for all amenities.
  • Monitor and maintain the highest level of customer service for employees using amenities, ensuring their needs are met during their visits to these spaces.

Vendor Management and Procurement:

  • Facilitate the process of selecting meal providers, from vendor selection to bidding, food tastings, and commissary visits, in close collaboration with the Procurement team.
  • Manage relationships with vendors, ensuring the consistent delivery of quality products and services.
  • Coordinate with building administration on any admin-related matters.

Branding and Client Visits:

  • Oversee the implementation of Teleperformance branding strategies onsite, ensuring adherence to branding guidelines, especially during client and sales visits.
  • Vendor Performance and Contracts
  • Organize and lead regular vendor meetings to discuss performance and ensure service levels are met.
  • Monitor and manage vendor contracts to ensure compliance and timely execution of services.

People Management:

  • Supervise and train Admin Specialists, ensuring smooth operations and a high level of performance at the sites.
  • Evaluate and provide timely performance appraisals for subordinates.

Stakeholder and Customer Management:

  • Address requests, concerns, and feedback from employees raised through various channels, including FGDs, emails, TPLink, and others.
  • Foster positive relationships with stakeholders to ensure effective resolution of issues and continuous improvement.

Process Improvement:

  • Proactively identify and implement process improvements related to Admin policies and procedures.
  • Track and manage inventory of equipment, tools, and appliances purchased for Admin-related tasks.
  • Oversee the approval and processing of purchase requests raised by Admin staff.

Invoicing and Reporting:

  • Ensure the accurate and timely receipt, verification, and processing of vendor invoices.
  • Create and maintain reports on service tickets, site audits, office allocation, and branding initiatives.

General Support:

  • Maintain and track inventory related to site amenities, office allocation, and branding materials.
  • Provide resources and support for other Facilities, Back Office, and Logistics tasks as needed.

Additional Duties:

Perform other duties as assigned by management to support the smooth functioning of the Admin and Facilities Department

  • Assistant Facilities Engineering Manager

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Jollibee Group Full time ₱104,000 - ₱130,878 per year

    The Assistant Facilities Engineering Manager manages a self-directing, multi-skilled team to provide utility services to meet internal customer requirements, ensuring adherence to defined safety and quality standards, and maximizing the operational availability and efficiency of deep wells, boilers, generators, Waste Water Treatment Facility (WTF) and...

  • Assistant Facilities Engineering Manager

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines JBGROUP Full time ₱180,000 - ₱240,000 per year

    The Assistant Facilities Engineering Manager manages a self-directing, multi-skilled team to provide utility services to meet internal customer requirements, ensuring adherence to defined safety and quality standards, and maximizing the operational availability and efficiency of deep wells, boilers, generators, Waste Water Treatment Facility (WTF) and...

  • Facilities Assistant

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines The SM Store (SM Mart Inc.) Full time ₱150,000 - ₱300,000 per year

    Job Function: Responsible for the clerical works involved in the general upkeep, maintenance and management of administrative and engineering operation for the store and building facility (standalone/stores with mall). Responsibilities Handle administrative functions Coordinate with different departments with regard repairs and maintenance Compile...

  • Facilities Maintenance Specialist

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeMaintenance Full time ₱250,000 - ₱450,000

    Job Title: Multi-Skilled TechnicianWe are seeking a skilled and versatile technician to join our team. The ideal candidate will have experience in performing routine and emergency maintenance tasks on building systems, including HVAC, plumbing, electrical, and mechanical systems.Responsibilities:Perform routine and emergency maintenance tasks on building...

  • HESS & Facility Maintenance Supervisor

    7 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines Insular Oil Corporation Full time $70,000 - $120,000 per year

    I.  PRINCIPAL DUTIES AND RESPONSIBILITIESHEALTH, ENVIRONMENT. SAFETY· Conduct safety training and orientation to employees, guests and visitors· Implement and maintain safety programs, policies and procedures to ensure good health and safe practices· Conduct job hazard analysis and risk assessment to work related processes of the company· Monitors...

  • Credit and Collection Assistant

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Bukidnon Pharmaceutical Multi-purpose Cooperative Full time ₱130,000 - ₱156,000 per year

    Distributes Collection of notices & follows up payment of overdue accounts;Collects payments for loans and trade & additional deposits of members & remits these before going off duty;Performs teller services in the absence of a teller and updates members' passbooks;Delivers urgent stocks to pharmacy branches in assigned areas;Travels to remote areas to...

  • Electrical Maintenance Technician

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines Insular Oil Corporation Full time ₱104,000 - ₱130,878 per year

    FACILITY MAINTENANCE·  Executes electrical related work orders or any electrical emergency related repairs·  Checks the condition of electrical wires in the whole facility·  Repairs and maintain good condition of lighting in the facility·  Checks the generator set for electrical problems and maintenance·   Assist fabricator for in-house...

  • Cashier

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Dream Hotel Inc. Full time ₱15,000 - ₱20,000 per year

    URGENT HIRINGCASHIER (College graduate)-with hotel and cashiering experience is a plus-knowledgeable in ms office-Cashiering job including cash register, credit & debit sales, welcoming & assisting customers in their needs.For interested applicants kindly send me your resume Job Type: Full-timeBenefits:Paid trainingPromotion to permanent employeeWork...

  • Pharmacy Assistant

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines PHARMGEN VENTURES Full time ₱146,000 - ₱173,000 per year

    JOB PURPOSEAs a Pharmacy Assistant, you will attend to the needs and queries of customers regarding both generic and branded medicines and other items for sale. You are responsible for cashiering, monitoring, dispensing of drugs, stocks and other items and maintaining orderliness of the assigned store.SUMMARY OF RESPONSIBILITIES· Entertain customers'...

  • Sales Associate

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Scentsmith Perfumery Inc Full time ₱46,100 per year

    Sales Associate is responsible for assisting customers and providing excellent customer service by greeting customers, answering questions, offering assistance, suggesting items, cross selling and providing product information.**the sales associate will be assigned in FLORSHEIM - SM CDO PREMIEREUrgent Requirements:- SSS NumberPhilhealth NumberPAGIBIG...