no exp

4 days ago

Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking enthusiastic customer service representatives to join our dynamic team in Cebu City. This is a full-time position, offering a rewarding career opportunity in a fast-paced call centre environment. No prior experience is required - we are committed to providing comprehensive training to help you excel in this role. Training is provided with full salary.

What you'll be doing

  1. Providing exceptional customer service through inbound and outbound calls
  2. Addressing customer inquiries, concerns and complaints in a professional and empathetic manner
  3. Documenting customer interactions and maintaining accurate records
  4. Escalating complex issues to senior team members as needed
  5. Collaborating with cross-functional teams to deliver seamless customer experiences
  6. Identifying opportunities to improve processes and enhance customer satisfaction

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to adapt your style to different customer needs
  2. Excellent problem-solving and critical thinking abilities
  3. Commitment to delivering exceptional customer service
  4. Ability to work well in a team and contribute to a positive work environment
  5. Willingness to learn and develop new skills

What we offer

We are committed to supporting the growth and development of our employees. In addition to a competitive salary, we offer a range of benefits including:

  1. Comprehensive training and ongoing professional development opportunities
  2. Flexible work arrangements and work-life balance initiatives
  3. Opportunities for career advancement and leadership roles
  4. Comprehensive health and wellness programs
  5. Collaborative and inclusive company culture

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply now Please attach your updated resume and make sure that your contact information are updated (phone number and email address). Kindly download the Viber app and register your number if your signal is poor.