Import / Export Coordinator

DUTIES AND RESPONSIBILITIES

Check and review the accuracy of all billings

Timely update of Import and Export Monitoring.

Efficient Logistics Management:

·       Maintain accurate and up-to-date records of all import and export shipments including sending of marketing and product samples to prospective clients.

·       Track the progress of shipments and communicate with suppliers or customers regarding delivery schedules.

·       Ensuring cargo requirement is complete prior to cargo loading.

·       Collaborate with Loading Master and Logistics Team during shipment loading.

Customs & PEZA Coordination:

·       Collaborate with customs brokers and agents to ensure the timely clearance of overseas deliveries.

·       Handle quotes from prospective shippers, forwarders and customs brokers.

·       Coordinate with PEZA for processing of shipment permits such as LOA (Letter of Authority), Import Permits etc.

Documentation and Compliance:

Complete import and export documentation accurately and in compliance with regulatory requirements such as;

· Final Shipping Instructions (FSI)

· LOI (List of Importable) and LOE (List of Exportable)

· Commercial Invoice and Packing List Creation

· Certificate of Origin

· Kosher Certificate

· ISF Filing

· Letter of Authority

· Import & Export Permits

· SDS

· Bill of Lading Approval

· Accreditation of Truckers, Brokers and Forwarders

· Others.

Permit and License Management:

·       Assist in obtaining all necessary import permits and export licenses for various processes.

·       Coordinate with the sourcing department to establish efficient export classifications and tariff schedules.

Freight Logistics and Customer Service:

·       Interface effectively with freight forwarders to optimize shipment logistics.

·       Resolve shipment issues and provide an optimal level of customer service.

Certification and Audit:

·       Obtain product certifications for all import and export products as required for customs clearance.

·       Collaborate with various departments to gather certification documents and conduct regular audits of broker activities.

JOB SPECIFICATION

Education:

·       Bachelor's degree in Business, Customs Administration or a related field.

·       Licensed Customs Broker or any related is an advantage

Experience:

·       Proven experience in import and export coordination, preferably in a PEZA-regulated environment.

·       Strong understanding of customs regulations, import/export documentation, and international shipping practices.

Skills and Competency Requirements:

·       Exceptional attention to detail and organizational skills.

·       Effective communication and negotiation abilities.

·       Familiarity with Food Safety Management System (FSMS) is a plus.

·       Demonstrated ability to work effectively in a team and adapt to a fast-paced, dynamic work environment.

·       Strong problem-solving skills and the ability to make sound decisions under pressure.

·       Knowledge of risk management and compliance with industry standards and regulations.

·       Commitment to ethical conduct and professional standards in all aspects of the role.