Lead Technician Mobile Service Balintawak

1 week ago

Balintawak, Philippines Auto Global Full time ₱900,000 - ₱1,200,000 per year

Job Title: Lead Technician – Mobile Service
Department: Mobile Automotive Services
Reports To: Service Manager or Operations Manager
Job Type: Full-Time
Location: Mobile/Field-Based

Job Summary:
We are seeking a highly skilled and experienced Lead Technician – Mobile Service to lead and perform mobile vehicle repair and maintenance services at customer locations. The ideal candidate will have strong diagnostic skills, leadership abilities, and a commitment to providing exceptional customer service in a mobile setting. Key Responsibilities:
  • Perform advanced diagnostics, repairs, and maintenance on a wide range of vehicles (light-trucks) in the field.
  • Serve as the primary point of contact for mobile service operations and ensure a professional and efficient service experience.
  • Oversee and assist with scheduling, route planning, and coordination of mobile service calls.
  • Maintain accurate service records, repair orders, and customer communication via mobile devices or shop management software.
  • Mentor and provide technical support to junior technicians or apprentices in the field.
  • Ensure all tools, parts, and equipment are stocked and properly maintained in the service vehicle.
  • Comply with all safety regulations, environmental laws, and company policies.
  • Conduct pre-repair and post-repair inspections to ensure quality and completeness.
  • Communicate effectively with customers to explain diagnoses, repair options, and provide estimates when required.
  • Act as a brand ambassador for the company, delivering professional and courteous service at all times.
Qualifications:
  • 5+ years of experience as an automotive technician, with at least 2 years in a leadership or senior role.
  • NC1 and NC2 certifications preferred (or willingness to obtain).
  • Strong knowledge of modern vehicle systems, diagnostic tools, and repair procedures.
  • Excellent troubleshooting and problem-solving abilities.
  • Valid driver's license with a clean driving record.
  • Ability to work independently with minimal supervision in various field conditions.
  • Strong communication and customer service skills.
  • Must be physically able to lift heavy parts, stand for long periods, and work in a variety of weather conditions.
Preferred Qualifications:
  • Experience working in a mobile automotive service environment.
  • OEM certifications or dealer training.
  • Familiarity with fleet maintenance and repair.
  • Bilingual (English/Spanish) is a plus.
Working Conditions:
  • Field-based/mobile work with travel to customer sites.
  • May require flexible hours, including evenings or weekends based on customer needs.

Work performed in outdoor and sometimes unpredictable environments.

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