operations managr
4 days ago
Job Summary:
We are seeking a dynamic and experienced Operations Manager to oversee and manage security operations across multiple client sites. The ideal candidate must have at least 3 years of experience as an Operations Manager in a security agency, with strong leadership, organizational, and communication skills. The Operations Manager will ensure operational efficiency, client satisfaction, and compliance with all company and industry standards.
Key Responsibilities:
- Supervise and manage daily security operations across multiple locations.
- Recruit, train, and develop security personnel to ensure high standards of performance and professionalism.
- Conduct regular site inspections to assess security effectiveness and compliance with company policies.
- Monitor schedules, attendance, and deployment to ensure full coverage and operational efficiency.
- Implement and enforce security protocols and procedures to prevent incidents, theft, and unauthorized access.
- Investigate incidents, prepare reports, and recommend corrective or preventive actions.
- Act as primary liaison with clients, addressing concerns, conducting meetings, and ensuring satisfaction.
- Ensure all guards and supervisors maintain proper licenses and certifications in accordance with government regulations.
- Develop and implement emergency response and contingency plans in coordination with authorities.
- Monitor and maintain functionality of CCTV systems, access controls, and other security equipment.
- Participate in client presentations, security proposals, and bidding activities.
- Stay updated on industry trends, laws, and best practices to enhance overall security operations.
Qualifications:
- Minimum of 3–5 years of experience as an Operations Manager in a security agency.
- Must be CSP (Certified Security Professional) or with equivalent security management background.
- Knowledgeable in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Proficient in client presentations and bidding preparation for prospective clients.
- Strong leadership and people management skills; able to supervise large security teams effectively.
- Excellent written and verbal communication skills.
- Knowledgeable in security operations, laws, and industry standards.
- Possession of a Security Manager License is an advantage.
- Good decision-making and problem-solving skills, even under pressure.
- Willing to work flexible hours, including weekends and holidays, when necessary.
- Valid driver's license and willingness to travel to various sites.
Compensation and Benefits:
Successful candidates will receive a competitive salary package commensurate with experience, along with the following benefits based on company policy:
- Performance-based salary increase
- Health Maintenance Organization (HMO) coverage
- Life insurance
- Travel, meal, and gasoline allowance
- Free trainings and professional development programs
- Quarterly employee engagement activities
- Opportunities for career growth and promotion
- And many more company-initiated benefits
Job Type: Full-time
Pay: Php45, Php55,000.00 per month
Benefits:
- Company Christmas gift
- Flexible schedule
- Free parking
- Promotion to permanent employee
Work Location: In person
