Front Desk Officer

41 minutes ago

Makati City, National Capital Region, Philippines Marie France Group of Companies Full time ₱80,000 - ₱120,000 per year

We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. As a Front Desk Officer, you will play a crucial role in greeting clients, managing appointments, handling inquiries, and maintaining a welcoming and professional atmosphere.

Key Responsibilities:

  • Anticipate and address client needs and concerns proactively, striving to exceed their expectations and create memorable experiences.
  • Schedule appointments accurately, ensuring optimal utilization of available resources and minimizing scheduling conflicts.
  • Handle clients' inquiries/concerns and the daily schedules of the center
  • Process payments, handle cash transactions accurately and efficiently.
  • Coordinate with other team members, including Therapists, to ensure smooth operation and timely delivery of services.
  • Assist with administrative tasks, such as filing, data entry, and managing client records, to support the overall efficiency of the business.

Qualifications:

  • Must be a 4-year graduate of Bachelor of Science in Hotel/Restaurant Management, Tourism, or its equivalent.
  • With at least one (1) yearof related experience as a
    FRONTLINER IN THE HOTEL INDUSTRY
    , a definite advantage
  • Excellent interpersonal, customer service, and communication skills, with the ability to interact with clients and colleagues in a friendly and professional manner.
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in computer skills, including experience with booking software, Microsoft Office, and basic administrative tasks.
  • Positive attitude, team-oriented mindset, and willingness to contribute to a collaborative and supportive work culture.

Perks and Benefits:

  • Commission on top of basic pay
  • Medical/Health Insurance upon start date
  • Life Insurance upon start date
  • Paid holiday, Vacation, Sick, and Maternity Leaves
  • Dental Benefit
  • Day Shift Schedule
  • Training and development opportunities to enhance your skills and advance your career in the beauty and wellness industry.
  • Friendly and supportive work environment with a focus on work-life balance
  • Opportunity to be part of a growing company and make a positive impact on clients' lives

How to Apply:

If you are a customer-focused individual with a passion for delivering exceptional service and creating memorable experiences, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and interest in the position. We look forward to welcoming you to our team

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