Customer Service Careers – Open to HS/SHS Graduates
4 days ago
About the Role
Work Avenue and Business Solutions Incorporated' is seeking talented individuals to join our thriving customer service team. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and support to our diverse client base. This full-time position is located in Cebu City, Cebu, offering the opportunity to build a rewarding career in a fast-paced, dynamic environment.
What You'll Be Doing
- Respond to customer inquiries and concerns through various communication channels, including phone, email, and chat
- Provide accurate and timely information to customers, addressing their needs efficiently and effectively
- Assist customers with troubleshooting, product/service information, and problem resolution
- Maintain detailed records and documentation of customer interactions
- Continuously seek opportunities to enhance customer satisfaction and loyalty
- Contribute to the continual improvement of customer service processes and procedures
What We're Looking For
- High school or senior high school (SHS) graduate with a strong customer service orientation
- Excellent communication skills, both verbal and written, in English and the local language
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
- Strong problem-solving and critical thinking skills to effectively address customer needs
- Proficient in using computer systems and various software applications
- Commitment to providing exceptional customer service and a genuine desire to help others
- Flexible and adaptable to changing priorities and work environments
- Legally eligible to work in the Philippines with valid government-issued ID
- Availability to work flexible shifts including evenings, weekends, and holidays as required
What We Offer
At Work Avenue and Business Solutions Incorporated', we are committed to creating a work environment that empowers and supports our employees. We offer competitive compensation, opportunities for career advancement, and a range of benefits that promote work-life balance. Additionally, we invest in ongoing training and development to help our team members reach their full potential.
About Us
Work Avenue and Business Solutions Incorporated' is a leading provider of innovative business solutions and customer service excellence. With a strong presence in Cebu City, we are dedicated to delivering exceptional value to our clients and fostering a vibrant, collaborative work culture. Join our team and be a part of our continued growth and success.
Apply now and take the first step towards a rewarding career in customer service
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