Customer Service Careers – Open to HS/SHS Graduates

2 days ago

Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱600,000 - ₱1,200,000 per year
NOTE: This is an on-site role in Cebu City. No virtual interviews. Applicants must be ready to work on-site and follow health protocols.

About the Role

Work Avenue and Business Solutions Incorporated' is seeking talented individuals to join our thriving customer service team. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and support to our diverse client base. This full-time position is located in Cebu City, Cebu, offering the opportunity to build a rewarding career in a fast-paced, dynamic environment.

What You'll Be Doing

  1. Respond to customer inquiries and concerns through various communication channels, including phone, email, and chat
  2. Provide accurate and timely information to customers, addressing their needs efficiently and effectively
  3. Assist customers with troubleshooting, product/service information, and problem resolution
  4. Maintain detailed records and documentation of customer interactions
  5. Continuously seek opportunities to enhance customer satisfaction and loyalty
  6. Contribute to the continual improvement of customer service processes and procedures

What We're Looking For

  1. High school or senior high school (SHS) graduate with a strong customer service orientation
  2. Excellent communication skills, both verbal and written, in English and the local language
  3. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
  4. Strong problem-solving and critical thinking skills to effectively address customer needs
  5. Proficient in using computer systems and various software applications
  6. Commitment to providing exceptional customer service and a genuine desire to help others
  7. Flexible and adaptable to changing priorities and work environments
  8. Legally eligible to work in the Philippines with valid government-issued ID
  9. Availability to work flexible shifts including evenings, weekends, and holidays as required

What We Offer

At Work Avenue and Business Solutions Incorporated', we are committed to creating a work environment that empowers and supports our employees. We offer competitive compensation, opportunities for career advancement, and a range of benefits that promote work-life balance. Additionally, we invest in ongoing training and development to help our team members reach their full potential.

About Us

Work Avenue and Business Solutions Incorporated' is a leading provider of innovative business solutions and customer service excellence. With a strong presence in Cebu City, we are dedicated to delivering exceptional value to our clients and fostering a vibrant, collaborative work culture. Join our team and be a part of our continued growth and success.

Apply now and take the first step towards a rewarding career in customer service

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