FSS Finance

FSS Finance & Strategy, Director Job Description About the Role Are you ready to lead and encourage in a role that uniquely combines finance and strategy at a world-class company?

As the Director of FSS Finance and Strategy at Zendesk, you will play a pivotal role in crafting the future of our financial landscape. This is an outstanding opportunity for a proven leader to join a dynamic team and successfully implement strategies that drive our financial performance to new heights. Job Description: Direct the operations of Finance & Strategy including Source to Pay teams; being responsible for annual planning, forecasting, month end close and performance analysis to support strategic decision-making.

Lead creation of insightful analyses, reports and presentations on relevant operating and financial metrics in an easy-to-understand format. Drive operational and process excellence in the broader Finance & Strategy team through strong partnership with the Global Process Owner and point of contact. Assist in optimizing financial models and forecasts that require insights and collaboration across multiple Finance & Strategy teams.

Build out standard reporting packages for our business partners. Prioritize operational improvements & automation opportunities to streamline current processes. Define objectives or Key Performance Indicators for an individual or a team and regularly assess performance against those objectives and metrics and initiate actions for intervention when targets are not being met.

Responsible as a People Manager; coach or mentor, resolve conflicts, initiate disciplinary action and recommend performance improvement plans and participate in the compensation planning. Ensure the Career Development Plan of the team is consistently in place with meaningful discussions. Prepare business continuity plan to ensure sustained service delivery brought about by force-majeure, acts of nature, transportation strike or civil unrest.

Handle other tasks delegated or assigned by the FSS Sr. Director. Key Competencies Required: Strong Finance, Planning and Analysis skills (Business Unit Finance or Corporate Finance) Shared Services experience (Captive - Build and Grow) Transformation initiatives (Systems and Process Improvements) Why Zendesk?

At Zendesk, we believe in crafting an environment where everyone can thrive. Our dedication to encouraging an inclusive and collaborative workplace is unwavering. We offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development.

Join us, and be part of a team that values innovation, excellence, and the outstanding contributions of every individual. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week.

The specific in-office schedule is to be determined by the hiring manager. #J-18808-Ljbffr