Quality and Compliance Officer

5 days ago

Makati City, National Capital Region, Philippines Medi Linx Laboratory, Inc. Full time

The Quality and Compliance Officer ensures that all Medi Linx Laboratory Inc. (MLLI) clinical laboratories comply with applicable local and international standards, regulatory requirements, and accreditation guidelines (e.g., DOH, ARSP, JCI, CAP, ACI, ISO).

The role supports the consistent implementation of the Quality Management System (QMS), coordinates internal audits, and drives continuous quality improvement initiatives across all facilities.

RESPONSIBILITIES:

Regulatory and Accreditation Compliance

  • Ensure compliance with Department of Health (DOH) licensing requirements, regulatory circulars, and accreditation standards (e.g., ARSP, CAP, ACI).
  • Conduct internal audits, risk assessments, and compliance reviews to ensure readiness for regulatory inspections and accreditation audits.
  • Assist in drafting responses and action plans for regulatory inspections, audits, and external assessments.
  • Coordinate with regulatory and accrediting bodies, serving as liaison when needed.

Quality Management and Improvement

  • Monitor and ensure implementation of the Quality Management System (QMS) across all clinical laboratories.
  • Monitor laboratory quality indicators, key performance metrics, and Balanced Scorecards.
  • Lead investigations and root cause analyses of incidents, non-conformances, and equipment failures.
  • Recommend and implement best practices to enhance operational efficiency, accuracy, and patient safety.
  • Collaborate with the Quality, Kaizen, and Safety Officers to identify laboratory-specific requirements and develop improvement recommendations.

Documentation and Process Control

  • Coordinate document control, policy updates, and the implementation of corrective and preventive actions (CAPA).
  • Ensure the document registry is current, accurate, and complete.
  • Review and approve new test items and equipment in coordination with Quality Officers.

Performance Monitoring and Reporting

  • Monitor proficiency testing, method validation, and equipment verification programs.
  • Analyze turnaround times (TAT), incident occurrence rates (IOR), and other key performance indicators (KPIs).
  • Prepare compliance and performance dashboards for management review.
  • Review NPS feedback with BD, Marketing, and Clinical Laboratory Operations, providing recommendations to address quality-related concerns.

Certification and Standards Management

  • Support the organization's efforts to acquire and maintain international certifications and standards related to service and quality (e.g., CAP, ISO, JCI).
QUALIFICATIONS:
  • Bachelor's degree in Medical Technology, Laboratory Science, or related field
  • At least 3–5 years of experience in laboratory quality assurance or compliance roles.
  • Strong knowledge of QMS, CAP/ISO standards, and DOH regulatory requirements.
  • Excellent analytical, problem-solving, and documentation skills.
  • Effective communication and interpersonal abilities, with experience conducting training or audits.

  • Quality Assurance Officer

    5 days ago

    Makati City, National Capital Region, Philippines Xceptional International Services and Safety Corporation (XISCO) Full time ₱255,000 - ₱302,400 per year

    The Quality Assurance Officer is responsible for ensuring that all facilities management operations, services, and processes comply with organizational standards, client requirements, and regulatory guidelines. This role oversees the development, implementation, and monitoring of quality management systems to drive continuous improvement in service delivery,...

  • Compliance Officer

    3 days ago

    Makati City, National Capital Region, Philippines Ocampo and Manalo Law Firm Full time ₱104,000 - ₱130,878 per year

    ComplianceEnsures that clients are in full compliance with outside regulatory and legal requirements as well as internal policies and by laws. Closely coordinates with legal and non-legal teams to ensure thatQualifications:Must possess a bachelor's degree in any field1-2 years' experience in compliance of regulatory matters is a plusMust have good verbal and...

  • Compliance Officer

    6 days ago

    Makati City, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time ₱144,000 - ₱420,000 per year

    Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday–Wednesday, 3:00–11:00 PM Manila time; Thursday–Friday, 1:00–9:00 PM Manila time.Employment type: PermanentLocation: Makati City, Metro ManilaPay range: Php 27,000 to 35,000We value...

  • IT Quality Assurance and Compliance Analyst

    5 days ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Shaping Global Careers with Local Talent At Emapta, we are more than a workplace-we are a community built on trust, growth, and opportunity. With a presence across multiple countries, we connect top professionals with world-class clients, offering careers that go beyond borders while keeping you rooted close to home. We provide a collaborative environment...

  • IT Quality Assurance and Compliance Analyst

    5 days ago

    Makati City, National Capital Region, Philippines Emapta Global Full time ₱1,200,000 - ₱2,400,000 per year

    Shaping Global Careers with Local TalentAt Emapta, we are more than a workplace-we are a community built on trust, growth, and opportunity. With a presence across multiple countries, we connect top professionals with world-class clients, offering careers that go beyond borders while keeping you rooted close to home. We provide a collaborative environment...

  • compliance officer

    5 days ago

    Makati City, National Capital Region, Philippines Zirconia Inc Full time $104,000 - $130,878 per year

    About the role Join the growing team at Zirconia Inc' as a Compliance Officer based in Makati City, Metro Manila. In this full-time role, you will play a key part in ensuring the company adheres to all relevant government regulations and internal policies. Reporting to the Head of Legal and Compliance, you will be responsible for overseeing compliance...

  • Compliance Officer

    5 days ago

    Makati City, National Capital Region, Philippines China Bank PH Full time

    TheCompliance Officer - Corporate Governanceunder the supervisions of the Head, Regulatory Compliance Division (RCD) and Chief Compliance and Governance Officer (CGGO), performs duties involved in assisting the Head, RCD, and CGGO carry out the daily operations and functions of the Compliance Group and in planning, organizing, leading and controlling the...

  • Quality Assurance Officer

    1 week ago

    Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Fagokho Corporation is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.JOB DESCRIPTION:The QA Officer is responsible for ensuring the accuracy and quality of products during receiving, storage, and distribution. This role verifies that...

  • Welfare and Compliance Officer

    1 week ago

    Makati City, National Capital Region, Philippines CITADEL Full time ₱1,200,000 - ₱2,400,000 per year

    Job brief: We are seeking a proactive and compassionate Welfare and Compliance Officer to champion the welfare and regulatory compliance of our deployed workers. The role involves monitoring worker well-being, handling welfare cases, and ensuring adherence to local and international labor standards. If you have experience in a manning company or...

  • Compliance Officer

    5 days ago

    Makati City, National Capital Region, Philippines S&L Fine Foods Full time ₱900,000 - ₱1,200,000 per year

    About the roleS&L Fine Foods' is seeking a talented Compliance Officer to join our team in Makati City, Metro Manila. As a Compliance Officer, you will play a crucial role in ensuring our organisation adheres to all relevant laws, regulations, and industry standards. This full-time position is integral to the success of our Banking & Financial Services...