Quality and Compliance Officer

1 day ago

Makati City, National Capital Region, Philippines Medi Linx Laboratory, Inc. Full time

The Quality and Compliance Officer ensures that all Medi Linx Laboratory Inc. (MLLI) clinical laboratories comply with applicable local and international standards, regulatory requirements, and accreditation guidelines (e.g., DOH, ARSP, JCI, CAP, ACI, ISO).

The role supports the consistent implementation of the Quality Management System (QMS), coordinates internal audits, and drives continuous quality improvement initiatives across all facilities.

RESPONSIBILITIES:

Regulatory and Accreditation Compliance

  • Ensure compliance with Department of Health (DOH) licensing requirements, regulatory circulars, and accreditation standards (e.g., ARSP, CAP, ACI).
  • Conduct internal audits, risk assessments, and compliance reviews to ensure readiness for regulatory inspections and accreditation audits.
  • Assist in drafting responses and action plans for regulatory inspections, audits, and external assessments.
  • Coordinate with regulatory and accrediting bodies, serving as liaison when needed.

Quality Management and Improvement

  • Monitor and ensure implementation of the Quality Management System (QMS) across all clinical laboratories.
  • Monitor laboratory quality indicators, key performance metrics, and Balanced Scorecards.
  • Lead investigations and root cause analyses of incidents, non-conformances, and equipment failures.
  • Recommend and implement best practices to enhance operational efficiency, accuracy, and patient safety.
  • Collaborate with the Quality, Kaizen, and Safety Officers to identify laboratory-specific requirements and develop improvement recommendations.

Documentation and Process Control

  • Coordinate document control, policy updates, and the implementation of corrective and preventive actions (CAPA).
  • Ensure the document registry is current, accurate, and complete.
  • Review and approve new test items and equipment in coordination with Quality Officers.

Performance Monitoring and Reporting

  • Monitor proficiency testing, method validation, and equipment verification programs.
  • Analyze turnaround times (TAT), incident occurrence rates (IOR), and other key performance indicators (KPIs).
  • Prepare compliance and performance dashboards for management review.
  • Review NPS feedback with BD, Marketing, and Clinical Laboratory Operations, providing recommendations to address quality-related concerns.

Certification and Standards Management

  • Support the organization's efforts to acquire and maintain international certifications and standards related to service and quality (e.g., CAP, ISO, JCI).
QUALIFICATIONS:
  • Bachelor's degree in Medical Technology, Laboratory Science, or related field
  • At least 3–5 years of experience in laboratory quality assurance or compliance roles.
  • Strong knowledge of QMS, CAP/ISO standards, and DOH regulatory requirements.
  • Excellent analytical, problem-solving, and documentation skills.
  • Effective communication and interpersonal abilities, with experience conducting training or audits.

  • Quality Control Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines JP AND SON GROUP CONSULTING SERVICES INC Full time ₱240,000 - ₱300,000 per year

    Job Summary:We are seeking a detail-oriented and analytical Quality Control (QC) Officer to join our team. The QC Officer will be responsible for ensuring that our products and processes meet the highest quality standards through regular inspections, testing, and documentation. The ideal candidate has a strong understanding of quality assurance...

  • Compliance Officer

    1 day ago

    Makati City, National Capital Region, Philippines S&L Fine Foods, Inc. Full time ₱400,000 - ₱600,000 per year

    Monitor and ensure compliance with laws and regulations.Develop and implement compliance policies and procedures.Conduct audits and risk assessments.Provide training and guidance to employees on compliance issues.Investigate and report compliance breaches.Collaborate with internal and external stakeholders.Educational Qualifications: Bachelor's degree in...

  • Compliance Head

    1 day ago

    Makati City, National Capital Region, Philippines RCBC Leasing and Finance Corporation Full time ₱1,500,000 - ₱3,000,000 per year

    MAJOR RESPONSIBILITIES:Provides compliance support, advice, and guidance to the assigned business line, subsidiary (if any), and compliance areas (e.g., BSP regulations, Securities Regulation Code and its Implementing Rules and Regulations, and rules published by Self-Regulatory Organizations such as PDEX);Advises the business on the benefits and impact of...

  • Compliance Officer

    5 days ago

    Makati City, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time ₱144,000 - ₱420,000 per year

    Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday–Wednesday, 3:00–11:00 PM Manila time; Thursday–Friday, 1:00–9:00 PM Manila time.Employment type: PermanentLocation: Makati City, Metro ManilaPay range: Php 27,000 to 35,000We value...

  • Senior Compliance Officer

    7 days ago

    Makati City, National Capital Region, Philippines Seven Seven Corporate Group Full time $90,000 - $120,000 per year

    Company DescriptionSeven Seven Corporate Group is a leading information technology and services company located in Rockaway, New Jersey, United States. With a commitment to delivering high-quality IT solutions, the company is known for its expertise and innovative approach. Seven Seven Corporate Group serves a diverse range of industries, providing tailored...

  • Compliance Officer

    1 day ago

    Makati City, National Capital Region, Philippines China Bank PH Full time

    TheCompliance Officer - Corporate Governanceunder the supervisions of the Head, Regulatory Compliance Division (RCD) and Chief Compliance and Governance Officer (CGGO), performs duties involved in assisting the Head, RCD, and CGGO carry out the daily operations and functions of the Compliance Group and in planning, organizing, leading and controlling the...

  • Quality Assurance Officer

    7 days ago

    Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Fagokho Corporation is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.JOB DESCRIPTION:The QA Officer is responsible for ensuring the accuracy and quality of products during receiving, storage, and distribution. This role verifies that...

  • Compliance Officer

    1 day ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,024,000 - ₱1,200,000 per year

    We are hiring for Compliance Officers for an international client. This is a 100% remote work, with a Mid Shift Manila Schedule, Monday to FridaySalary is between 80k and 100K Net based on experienceMin Requirement of 5 years on the below:Regulatory Compliance Role managing risk for corporate or business accounts/profilesAML-ATF legislation and Know Your...

  • HR Quality and Compliance specialist

    1 day ago

    Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Location: MakatiWork Setup: 50% HybridOverviewWe are looking for an experienced professional to lead quality management, risk, and compliance within our global HR operations. The role will ensure HR processes are efficient, compliant with labor laws, and aligned with best practices across multiple countries.Key ResponsibilitiesDevelop and implement quality...

  • Compliance Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱480,000 - ₱960,000 per year

    NAME OF HEADHUNT COMPANY : JOB CONNECT RESOURCES INC.NAME OF COMPANY : PALLADIUM INFORMATION TECHNOLOGY CORP.Job DescriptionResponsible for ensuring that the company adheres to all regulatory requirements, ensuring timely submission of reports, permits or licenses as required and maintains proper documentation in compliance with the governing bodies ...