Certified Pharmacist

EOR:
One Workforce Global

Employment Type:
Full-Time Employment

Work Setup:
100% Onsite (Office location in either Eastwood,Quezon City, Clark, Pampanga, or Alabang, Muntinlupa)

Work Schedule:
Night Shift (Following U.S. Time Zone)

Location:
Eastwood, Libis, Quezon City

Salary Package:
50,000 PHP to 100,000 PHP/Monthly

Position Summary
To complete medication refill requests for all patients of the client, and educate patients, clinical staff, and providers on prescription options, acting as a point of contact for resource questions pertaining to prescription fulfillment and prior authorizations. To actively engage in value-based initiatives to improve quality, reduce the cost of care, and improve patient satisfaction and health outcomes related to medications and prescriptions.

Duties And Responsibilities

• Accurately process refill requests or prescription clarification requests within 48 business hours of receiving.
• Calculate appropriate quantity of medication prior to sending to designated pharmacy.
• Accurately send medication refill requests and ensure criteria is met if no protocol for provider/department is available and recommend changes or additional protocols as appropriate.
• Manage ERX by accurately completing tasks from the assigned inbox to complete in medication modules.
• Accept and process all prescription requests via portal/phone/voicemail/FAX during working hours with high level of customer service.
• Reconcile and process all unmatched requests pending in the "Unmatched refills" inbox within 48 hours.
• Assist in completing Prior Authorizations and educating WH staff in Prior Authorization process and other initiatives to increase patients' ability to obtain needed medications.
• Demonstrate how to add a new pharmacy to patient charts and ensure updated and accurate information and documentation for all patients.
• Report discrepancies in medication requests for the prescribing provider to review.
• Well versed, up to date, and compliant with local and federal laws pertaining to requirements of controlled substance medications.
• Consistently provide excellent customer service internally and externally. Identify and initiate opportunities to improve patient satisfaction scores and outcomes.
• Other duties assigned by Supervisor.

Job Requirements

• Certified Pharmacy Technician is required.
• Customer service experience is a plus.
• Experience working in the pharmacy setting is a must.
• Versed in NextGen and Prior Authorization software (ex. CoverMyMeds)
• Detail-oriented with strong organizational skills
• Ability to follow SOPs and meet deadlines
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks
• Ability to function well in a high-paced and at times stressful environment

WHY INTELASSIST?
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