Anaplan AMS Consultant

5 days ago

Cebu City, Central Visayas, Philippines VISEO Full time

We are seeking a skilled and experienced
AMS Consultant
to join our
L2 S&AS Supply team
. The ideal candidate will possess a strong functional and technical background, with a particular focus on supply chain management processes and AMS (Application Management Services) activities.

Responsibilities:

  • Provide functional and technical support for supply chain management processes, including general knowledge of supply chain notions such as
    Distribution, Allocations, Demand Management, Forecasting, Pricing, and Replenishment.
  • Utilize and manage
    Opcon scheduler, ETL processes, SQL databases, and BLOB management
    to support supply chain operations.
  • Handle
    incident management
    , perform
    root cause analysis
    , and ensure
    user proximity
    to address and resolve issues promptly.
  • Manage
    problem management processes
    and follow up on action plans to ensure continuous improvement and issue resolution.
  • Escalate issues
    as necessary to ensure timely resolution and
    maintain service levels
    .
  • Collaborate closely with users to
    understand their needs
    and
    provide effective solutions.
  • Maintain and improve
    the overall performance and reliability of
    supply chain applications
    .

Profile:

Educational Background

  • Bachelor's degree in supply chain management, Information Technology, or a related field.

Required Skills

  • General knowledge of supply chain notions:
    Distribution, Allocations, Demand Management, Forecasting, Pricing, Replenishment

Technical Skills

  • Experience working with
    Opcon scheduler
  • Good understanding and experience in
    ETL processes
  • Basic to Intermediate level of
    SQL scripting
    skills
  • Understands and has experience with
    BLOB management

AMS Experience

  • Experience with
    Incident management
  • Has good understanding and experience in
    Root cause analysis
    techniques
  • Has an understanding of
    user proximity
  • Has good skills and experience in
    problem management
  • Has experience creating
    action plans
    and ensure
    follow-ups
  • Has good proven experience in
    escalations

Good to have skills

  • Knowledge in Anaplan
  • Anaplan Model Building experience

Soft Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.

About us:

VISEO is a Global Technology Company
established in
1999
with our HQ located in France. The Singapore office serves as VISEO Asia Pacific Japan (APJ) headquarters, with additional offices in Australia (Brisbane, Melbourne, Sydney), China (Beijing, Shanghai, Shenzhen), Hong Kong, India, Indonesia, Japan, Malaysia, Philippines (Cebu, Manila), to address projects in the region.

VISEO uses technology as a powerful lever of transformation and innovation to help its clients take advantage of digital opportunities, address new uses and compete with new players who change the rules of the game. With more than 2,700 employees globally, our worldwide presence best meets clients' needs through supporting global rollouts.

If you are interested in joining us, VISEO ensures the development of your skills by having regular exchanges with peers, coaching by a technical mentor, and official certification with our partners, such as but not limited to:
SAP, and Commerce Cloud, Docker, Azure, AWS, Anaplan, Cegid etc.

In addition, you will have fun while challenging yourself, participating in agile projects, external events and conferences, and internal technical communities, which will contribute to your career growth

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