Program Management Office Analyst

Company Overview:

UBX is a wholly owned subsidiary of Unionbank of the Philippines. UnionBank is a top 10 universal bank in the Philippines by assets, with annual revenues of over PHP 25 Billion. UnionBank is a leader in digital financial services and has been recognized as the top digital bank in the Philippines by Asiamoney and IDC. UnionBank has established UBX to build on its leadership in digital: UBX facilitates UnionBank's exploration and creation of new, digital and potentially non-banking business models.

UBX's mission includes investments in financial technology (fintech) companies and other ventures whose capabilities complement UBX's platform development. UBX is developing platforms that embed financial services into customer and business experiences. This results in financial services that are accessible to a broader community – physically, logically and economically. UBX invests to positively and materially impact financial inclusion.

Truly innovative financial technology should make banking perfectly transparent in the lives of consumers and businesses. When we talk about banking today, we still talk about accounts, lines of credit and cash management services. Banking still distracts and interrupts. Our ultimate goal: banking that becomes invisible, banking vanishes into our lives and businesses. This is why we are particularly focused on ecosystems: can we participate in and build the platforms where we can seamlessly embed banking in the context of experiences for consumers and businesses.

Our Customers:

Ecosystems are built on platforms that support multi-participant markets and multi-point transactions. Therefore, from an ecosystem development perspective, our customers are the participants in these ecosystems.

This can be made clearer by way of example. For the financial services platform, the resulting ecosystem has the following participants:

● Financial institutions such as rural bank and non-bank financial institutions (coops, lenders, etc.)

● Customers of these financial institutions

● Financial service providers that leverage the platform such as lenders and insurers

● Technology providers that build solutions on top of the platform

Responsibilities

1. Process & Governance

2. Implement and maintain standard project management methodologies, templates, and tools.

3. Ensure adherence to defined project governance frameworks and compliance with organizational standards.

4. Contribute to continuous improvement initiatives and documentation of operational procedures.

5. Project Intake & Portfolio Management

6. Consolidate project and ticket requests into a centralized system for prioritization.

7. Track and maintain an updated project pipeline including status, resources, timelines, and dependencies.

8. Support the intake and evaluation process by validating completeness and accuracy of project requests.

9. Reporting & Communication

10. Prepare executive-level dashboards, reports, and presentation decks to highlight project health, risks, and key metrics.

11. Analyze project data to identify trends, variances, and improvement opportunities.

12. Support preparation and documentation for governance meetings.

13. Knowledge & Content Management

14. Moderate and maintain internal knowledge platforms (e.g., Wiki, Confluence, SharePoint).

15. Ensure all project documentation, lessons learned, and standards are properly stored and accessible.

16. Promote knowledge-sharing practices and documentation compliance across project teams.

17. Resource & Capacity Monitoring

18. Track team resource bandwidth and utilization across projects.

19. Support allocation planning and identify potential resource conflicts or shortages.

20. Coordinate with team leads to align staffing with project schedules and priorities.

21. Administrative & Operational Support

22. Organize and coordinate PMO and project team meetings, including agenda setting, note-taking, and action tracking.

23. Assist project managers with project tracking tools and documentation needs.

24. Facilitate onboarding and access setup for new team members.

25. Tool & System Support

26. Maintain and support project management tools (e.g., JIRA,MS Project).

27. Drive improvements in reporting and tracking mechanisms.
28. Provide guidance and first-level support to project team members on tool usage

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 2–4 years of experience in a project coordination, project analyst, or PMO role.
• Proficiency in project management tools (e.g., JIRA, MS Project, Confluence, SharePoint).
• Strong analytical, documentation, and communication skills.
• Experience in preparing executive-level reports and presentations.
• Detail-oriented with a proactive and structured approach to problem-solving.
• Familiarity with Agile or Waterfall methodologies is a plus