Workflow Automation Specialist

2 days ago

Manila, National Capital Region, Philippines Servi-Tek Facility Solutions Full time ₱900,000 - ₱1,200,000 per year

Job Title: Workflow Automation Specialist (Part-Time)

Remote

About Us

We're a mid-sized service provider with a dynamic team of 25+ professionals across accounting, payroll, admin operations, sales, and marketing. With over 700 documented SOPs, we're on a mission to boost productivity by automating and optimizing internal workflows.

About the Role

We're looking for a
Workflow Automation Specialist
to design and implement automations using tools like
Google Workspace, Zapier, Make, n8n, Power Automate
, and
AI tools
such as
ChatGPT, Claude, or Grok
. You'll analyze current processes, identify automation opportunities, and build efficient, scalable solutions.

Key Responsibilities

  • Analyze & Map Workflows
    : Review SOPs to pinpoint repetitive or error-prone tasks. Create visual process maps using Lucidchart, Visio, or Google Drawings.
  • Design Automations
    : Use Zapier, Power Automate, n8n, and Make to automate tasks across Google Workspace, CRMs, and accounting tools.
  • Leverage AI Tools
    : Apply AI for data extraction, content generation, or decision-making logic.
  • System Integration
    : Ensure seamless data flow between platforms (e.g., payroll, CRM, marketing tools).
  • Stakeholder Collaboration
    : Work with teams to identify pain points, conduct interviews/workshops, and train users.
  • Continuous Improvement
    : Track automation ROI and recommend improvements.
  • Ensure Compliance
    : Follow data privacy regulations and secure handling of HR/financial data.

What We're Looking For

  • 2–4 years of experience in
    workflow automation, process improvement, or business analysis
  • Proficiency in tools like
    Zapier, Make, Power Automate, n8n
  • Strong command of
    Google Workspace
    (Sheets, Docs, Forms)
  • Exposure to
    AI tools
    (e.g., ChatGPT, Claude, Grok)
  • Process mapping experience (Lucidchart, Visio, etc.)
  • Bonus: basic scripting (JavaScript or Python)
  • Strong analytical and communication skills
  • Able to manage projects independently in a fast-paced setting

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