Streaming services AccountWork
4 days ago
About the role
AUXILIA INC' is seeking a Streaming services Account*Work - Onsite* 25k Max Offer* Open for newbies to join our team based in Cebu Central Visayas. This is a full-time position where you will be responsible for providing exceptional customer service to our clients in the Call Centre & Customer Service industry.
What you'll be doing
- Providing prompt and efficient customer support through various communication channels, including phone, email, and chat
- Addressing customer inquiries, concerns, and complaints in a professional and empathetic manner
- Accurately documenting customer interactions and following up on any unresolved issues
- Staying up-to-date with product knowledge and company policies to ensure accurate information is provided to customers
- Collaborating with other team members to identify and implement process improvements
What we're looking for
- Strong customer service skills with a genuine passion for helping others
- Excellent communication and interpersonal abilities, both written and verbal
- Proficiency in multitasking and problem-solving
- Familiarity with customer service software and tools
- A team player with a positive attitude and the ability to work in a fast-paced environment
What we offer
- Competitive compensation with opportunities for growth and development
- Comprehensive benefits package, including health insurance and retirement plans
- A collaborative and supportive work environment with opportunities for training and skill-building
- Work-life balance initiatives, such as flexible schedules and remote work options
About us
AUXILIA INC' is a leading provider of call centre and customer service solutions, serving a wide range of industries. Our mission is to deliver exceptional customer experiences that build lasting relationships and drive business success. With a strong focus on innovation and continuous improvement, we are committed to being the employer of choice in the industry.
Apply now to join our dynamic team and take the first step towards an exciting and rewarding career with AUXILIA INC'.
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