CSR – Healthcare | College Grad | With/Without Experience | Up to 34,600
3 days ago
CSR – Healthcare Account | College Grad | With/Without Healthcare Experience | Up to ₱34,600
Job Description:
We are seeking Customer Service Representatives for our Healthcare Account. This role is open to college graduates, whether you have prior healthcare experience or not.
Key Responsibilities:
- Handle Member and Provider transactions in a healthcare environment
- Assist members with inquiries, claims, and other healthcare concerns
- Provide accurate and timely information to ensure excellent service
- Document and update customer interactions
- Collaborate with team members to meet quality and performance standards
Qualifications:
- College Graduate
- With or without healthcare/BPO experience
- Preferably 1 year in direct adult patient care (long-term care, home/community services, hospital/facility, or case management)
OR 1 year BPO Healthcare experience (Member or Provider transactions) - Strong communication and customer service skills
Benefits:
- Competitive salary up to ₱34,600
- 20% Night Differential
- HMO coverage for employee from Day 1; dependents upon certification
- Life and Accident Insurance
- Monthly incentive program
- Annual performance appraisal
- 13th and 14th Month Pay
- Career growth and professional development
- Dynamic and supportive work environment
Who Can Apply:
- College graduates with or without experience are welcome
- Those with 1 year healthcare experience are highly encouraged to apply
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