Sales and Operations Manager

2 weeks ago

Silang, Calabarzon, Philippines ATI Group Full time $104,000 - $130,878 per year

ATI Group Inc., a Pioneer in Engine Overhauling, Assembly, Rebuilding, Fabrication and Machine Shop Services is in immediate need of:

Sales and Operations Manager

(Based in Sitio Muzon, Sta. Rosa – Tagaytay Road Silang Cavite)

WHAT TO EXPECT

We seek an experienced and results-driven Automotive Sales and Service Operations Manager to inspire and lead machine shop technicians, mechanics, office staff and sales engineers to deliver quality service and administrative operations. Ensuring compliance to service and business process standards, quality workshop culture, continuous improvement in all aspects of the business and sales growth summarizes the objectives for this job.

RESPONSIBILITIES

  • Sales and Business Development.
  • Oversee the implementation of service and administrative processes, company policies and strict quality control.
  • Lead by example in upholding company values and standards of excellence.
  • Act as the primary point of contact for customer concerns.
  • Provide regular updates and strategic feedback to senior management.
  • Recommend and implement operational improvements based on findings and analysis.
  • Collaborate with Finance to ensure timely collection of receivables from insurance partners and corporate accounts.
  • Maintain an accurate and up-to-date billing system for job orders, labor, materials, and other services.
  • Identify recurring operational issues and implement sustainable solutions.
  • Manage department expenses to align with budget targets.
  • Champion customer satisfaction, setting a benchmark for team motivation and service excellence.

QUALIFICATIONS

  • Reputable track record in the automotive industry; integrity and loyalty are essential.
  • Bachelor's degree in Industrial or Mechanical Engineering. Management will be considered.
  • Minimum of 5 years' experience in a supervisory or managerial role in an automotive dealership service department.
  • Strong technical knowledge in automotive repair, diagnosis, and service operations.
  • Proficient in Microsoft Office applications and report generation.
  • Skilled in creating clear and organized business presentations.
  • Excellent verbal and written communication skills.
  • Highly analytical, detail-oriented, and capable of daily decision-making.
  • Able to execute strategic plans and manage personnel performance effectively.
  • Self-starter with a proactive and industrious work ethic.

Send your resume along with a short cover letter explaining why you qualify for this role to:

Job Type: Full-time

Work Location: In person

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