Human Resources Services Specialist

4 days ago

Makati City, National Capital Region, Philippines Glints Full time


We're Hiring: HR Shared Service Specialist

Do you excel in
accuracy, problem-solving, and customer service
?

Join our
HR Services Center of Excellence
and help power HR operations across the globe

About the Role

As an HR Services Advisor, you'll play a vital role in maintaining accurate employee, position, and contingent staff data worldwide. You'll ensure data quality, enable HR systems and processes to run smoothly, and safeguard sensitive information — all while delivering excellent service to employees and managers.


This role requires availability to work in either EMEA (Midshift) or US time zones (Night Shift).

What You'll Do

  • Process HR data accurately within SLAs while maintaining confidentiality & data privacy.
  • Provide high-quality customer support for complex HR inquiries from global stakeholders.
  • Troubleshoot issues, identify process improvements, and help implement policy changes.
  • Manage documents via SharePoint and keep Knowledge Base content updated.
  • Serve as a subject matter expert in your HR specialty area.

What We're Looking For

  • Experience in data entry/management
    OR
    a Bachelor's degree (HR/Business preferred).
  • Hands-on experience with ERP systems and/or HR tools (SAP and Workday preferred; PeopleSoft/Oracle; Workday; ServiceNow also considered).
  • Familiarity with CRM tools and document management systems like SharePoint.
  • Strong communication skills (verbal & written), attention to detail, and problem-solving skills.
  • Ability to work in a highly confidential, fast-paced, and collaborative environment.
  • Flexibility to work within
    EMEA or US business hours
    .

Why You'll Love This Role

Global scope — work with teams and customers worldwide.

Opportunity to improve HR operations and processes.

Supportive team culture with a focus on growth and excellence.


Apply now
and help us deliver world-class HR services

HRJobs #HRServices #Hiring #HRAdvisor #SAPJobs #HumanResources #DataManagement #EMEAJobs #USTimeZone

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