Account Manager

1 week ago

Manila, National Capital Region, Philippines AS White Global Full time $60,000 - $100,000 per year

The Opportunity
Our client is a leading technology company powering global communication through innovative software and telecom solutions. With a strong presence across the Asia-Pacific region, they are known for delivering cutting-edge communication platforms that help businesses connect, grow, and thrive.

They are now seeking an
Account Manager
to oversee a portfolio of domestic and international customers. This role will focus on building long-term client relationships, driving growth opportunities, and ensuring customer satisfaction through proactive engagement and tailored solutions. This is your chance to join a dynamic, growth-oriented business where you will play a key role in shaping client success.

ASW Global operates on a Hybrid model. You will be required to report onsite once a week, and four times at home with a regular shift schedule of 6:30 AM to 3:30 PM Manila time.

Key Responsibilities

  • Manage and nurture a portfolio of accounts, building trust and aligning solutions with customer objectives.
  • Identify and pursue upsell and cross-sell opportunities to drive revenue growth.
  • Act as the primary point of contact for customers, providing insights and solutions that support their business needs.
  • Support business development through lead identification, qualification, and contribution to new business pitches.
  • Provide sales forecasting, performance analysis, and market insights to guide decision-making.
  • Collaborate with sales leadership and internal teams to deliver a seamless customer experience.
  • Represent the business at trade shows, customer meetings, and industry events as required.
  • Monitor account performance, manage risks, and contribute to continuous process and service improvements.

Skills, Experience & Qualification

  • Bachelor's degree in Business Development, Marketing, Sales, or related field.
  • At least 3 years' proven experience in account management, business development, or sales.
  • Demonstrated success in managing commercial relationships, ideally within international and domestic telecom environments.
  • Strong commercial acumen with proven negotiation and problem-solving skills.
  • Knowledge of international wholesale telecommunications, carrier relationships, or enterprise communication services.
  • Excellent communication, networking, and relationship-building skills.
  • Strong analytical, numerical, and organizational skills with the ability to manage multiple priorities.
  • Self-motivated, goal-oriented, and resourceful with a proactive approach to customer engagement.

ASW Offers

  • Be part of a Great Place to Work certified company that's going places
  • Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
  • Enjoy competitive compensation that recognizes your skills and contributions.
  • Work with global clients and stakeholders, gaining valuable international exposure.
  • Comprehensive medical benefits to support your well-being, covering your family member(s).
  • Generous paid leave entitlements, because life outside work matters too.
  • Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
  • Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
  • Ongoing training and career development tailored to your role and the industry.

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