ibex felcris centrale

21 hours ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time ₱150,000 - ₱250,000 per year

How to join our team?

Online interview via Zoom | Monday to Friday between 12 PM - 6 PM: 

Walk-in application | Monday to Saturday 10AM-6PM | Bring 1 valid ID

· Upper G/F, Felris Centrale Quimpo Boulevard, Davao City

· SM Lanang, Fountain Court, J.P. Laurel Ave., Agdao Davao City

Job Description

  • Handle incoming calls from customers proficiently
  • Assess customers' needs and provide personalized guidance
  • Maintain optimal call durations while ensuring a friendly, informative, and helpful approach
  • Uphold productivity and quality benchmarks
  • Exhibit a sense of urgency in addressing customer queries
  • Escalate customer issues accurately and promptly
  • Deliver timely, accurate, and professional customer service
  • Maintain a positive and professional attitude, reflecting positively on the company
  • Utilize departmental resources, policies, and procedures effectively.

What should you expect from us?

ibex-clusive Benefits:

  • Work Onsite Allowance*
  • Extensive HMO coverage for you and your dependents
  • Non-taxable allowance on top of your basic salary
  • Excellent Program Incentives based on performance
  • Group Life Insurance
  • 30 Service Incentive Leaves (15 days convertible to cash)

What are we looking for?

  • K12 graduate or completed at least 2 years in college
  • With at least 6 months of sales/insurance/financial experience
  • Excellent communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Knowledge in Australian/New Zealand culture is a plus

*Terms and conditions apply


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