Restaurant Manager

Operations & Guest Experience

• Ensure smooth daily restaurant operations — front-of-house (FOH) and back-of-house (BOH) — from opening to closing, including service delivery, dining ambience, food quality, cleanliness, and safety standards.
• Monitor guest satisfaction: greet guests, handle feedback/complaints in a timely and professional manner, and implement improvement measures.
• Ensure that food safety, sanitation, hygiene and occupational‐safety standards are consistently met in compliance with local laws and company policies.
• Maintain the brand's service protocols and ensure the team is trained and adheres to them.

Staff Management & Leadership

• Recruit, train, develop, motivate and manage the restaurant team to deliver excellent service and operational performance.
• Conduct regular briefings, meetings, coaching and performance reviews for staff; establish clear expectations and standards.
• Create staff schedules, allocate shifts, monitor attendance and performance, and ensure adequate staffing for peaks, weekends, and holidays.
• Foster a positive work environment and culture aligned with Classic Savory's values.

Financial & Business Management

• Monitor and manage key operational metrics: sales, costs (food, labor, utilities), inventory/stock control (FOOD, supplies), waste, and shrinkage.
• Prepare and review daily/weekly/monthly reports
• Assist in setting branch budget or targets and implement actions to meet revenue and profitability objectives.
• Oversee ordering of supplies, liaise with vendors, maintain par stocks and ensure cost‐efficient procurement.

Brand Standards & Marketing

• Uphold the Classic Savory brand image, both in service and physical environment.
• Participate in implementing in‐store promotions, seasonal offers or marketing activities to drive traffic and sales.
• Work on cross‐department collaboration to ensure consistent brand experience.

Administration & Compliance

• Ensure accurate and timely completion of all administrative tasks
• Ensure all branch activities comply with company policies, local labor laws, health & safety regulations.
• Conduct regular inspections of premises, equipment, and facilities; initiate maintenance where required.