Voice Analyst

4 hours ago

Manila, National Capital Region, Philippines The HIRD Full time ₱240,000 - ₱360,000 per year

Voice Process Executive (Fresher – Night Shift)

Location:
Bangalore, India

Work Mode:
Work From Office

Shift:
Night Shift (US Process)

Experience:
0–3 Year (Freshers Welcome)

Salary:
20k-30k

Key Responsibilities

  • Handle inbound and outbound customer calls with professionalism and empathy.
  • Provide accurate information and maintain call quality standards.
  • Record and track customer interactions in the system.
  • Collaborate with team members to achieve daily performance targets.
  • Follow company guidelines and maintain service excellence.

Skills & Qualifications

  • Excellent
    English communication skills
    (verbal & written).
  • Good listening and interpersonal abilities.
  • Basic knowledge of
    Microsoft Excel
    and computer operations.
  • Willingness to work in
    Night Shift
    .
  • Education:
    Any Graduate/Undergraduate can apply.

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