Store Manager

5 hours ago

Fort Bonifacio, National Capital Region, Philippines Booya Bagels Full time ₱28,000 - ₱35,000 per year

Job Summary:

The Store Manager is responsible for overseeing the overall store operations, ensuring that daily business activities run smoothly and efficiently. The role involves managing staff performance, ensuring excellent customer service, maintaining food quality and sanitation standards, monitoring sales and inventory, and achieving profitability targets. The Store Manager serves as the key leader who upholds company values, enforces policies, and drives store performance.

Key Responsibilities:

1. Store Operations Management

  • Supervise and coordinate all day-to-day store activities, including opening and closing procedures.
  • Ensure compliance with company policies, operational standards, and quality control procedures.
  • Monitor food preparation, presentation, and service quality to maintain brand consistency.
  • Oversee cleanliness, organization, and adherence to sanitation and safety standards at all times.
  • Manage store schedules and ensure adequate staffing coverage per shift.

2. Sales and Financial Management

  • Achieve daily, weekly, and monthly sales and profitability targets.
  • Monitor and manage store expenses, labor costs, and food costs to ensure budget efficiency.
  • Prepare daily sales reports, cash reconciliation, and deposit summaries.
  • Analyze sales trends and customer feedback to identify opportunities for growth.

3. People Management

  • Lead, motivate, and mentor staff to deliver high-quality service and performance.
  • Conduct staff training, coaching, and regular evaluations.
  • Implement disciplinary actions in coordination with HR when necessary.
  • Foster a positive, respectful, and teamwork-driven environment.

4. Customer Relations

  • Ensure a welcoming atmosphere and high standard of customer service.
  • Address and resolve customer complaints promptly and professionally.
  • Gather customer feedback to continuously improve service and menu quality.

5. Inventory and Purchasing

  • Monitor stock levels and ensure timely ordering of supplies and raw materials.
  • Conduct regular inventory counts and report discrepancies.
  • Minimize waste and spoilage through effective inventory control practices.

6. Reporting and Coordination

  • Submit daily, weekly, and monthly reports to the Operations Manager and HR.
  • Coordinate with the Purchasing, Marketing, and Accounting departments to support store operations.
  • Enforce compliance with labor laws, company regulations, and safety protocols.

Qualifications:

  • Bachelor's degree in Business Administration, Hospitality Management, or related field (preferred).
  • At least 2–3 years of experience in store or restaurant management.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledgeable in basic accounting, inventory systems, and POS operations.
  • Customer-oriented and results-driven, with attention to detail.
  • Can handle pressure and multitask in a fast-paced environment.
  • Willing to work on shifting schedules, weekends, and holidays.

Work Schedule:

  • Full-time, shifting schedule (including weekends and holidays).

Work Location:

  • BGC Serendra

Job Type: Full-time

Pay: Php28, Php35,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Pay raise

Ability to commute/relocate:

  • Fort Bonifacio: Reliably commute or planning to relocate before starting work (Preferred)

Location:

  • Fort Bonifacio (Preferred)

Work Location: In person

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