Aftersales Engineer

Key Responsibilities:

• Provide technical troubleshooting and resolve issues with solar PV systems, including inverters, panels, and monitoring equipment.
• Conduct routine maintenance, system checks, and minor upgrades to optimize performance and reliability.
• Serve as the primary technical contact for customers post-installation, ensuring prompt and clear communication.
• Educate customers on system operation, troubleshooting, and maintenance best practices.
• Maintain detailed records of service activities and generate reports to support continuous improvement.

Qualifications:

• Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field.
• At least 3 years of experience in a similar role within the solar industry.
• Strong knowledge of solar PV systems and proficiency with monitoring tools.
• Excellent troubleshooting, organizational, and communication skills.
• Customer-focused with a calm, solutions-driven approach.
• Ability to work in the field and conduct rooftop inspections.

Job Type: Full-time

Pay: From Php36,000.00 per month

Benefits:

• Flexible schedule

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• After Sales: 3 years (Preferred)

Work Location: Remote