Counter Supervisor

1 week ago

Bataan, Philippines The SM Store (SM Mart Inc.) Full time ₱20,000 - ₱50,000 per year

Job Function: Responsible for supporting Counter Manager and Branch leadership in promoting effortless customer experience and operational excellence within Counter Operations through effective management of required responsibilities.

Responsibilities

  • Ensure that staff are practicing customer engagement initiatives

  • Ensure completeness and usability of the POS system and its peripherals

  • Direct customer traffic to other available counters to manage queuing

  • Prepare and monitor work schedule of cashiers and checkers and manage absences by reassigning staff

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in any business-related course

  • With at least 1 year of experience in bank operations or counter-cashier functions

  • Knowledgeable in credit card transaction processes