Jr Desktop Support Reliever

4 days ago

Clark Freeport Zone, Philippines Systemantech Full time ₱480,000 - ₱1,440,000 per year

Jr Desktop Support Engineer Reliever

Serves as areliever for the Desktop Support team, providing on-site and remote technical assistance to end-users. Handles troubleshooting of hardware, software, and network concerns, ensures minimal disruption to business operations, and supports IT functions during staff absences or peak workloads.

Job Summary:

  • Stage, configure, and prepare desktops and laptops for deployment.
  • Perform imaging, software installation, patching, and testing of devices prior to deployment.
  • Format, clone, and configure devices for end-users.
  • Troubleshoot and resolve PC hardware/software issues.
  • Perform patching and other related activities to maintain system health.
  • Assist with onsite support and maintenance of IT equipment.
  • Maintain accurate inventory of IT equipment and documentation.
  • Handle IT requests and issues through a ticketing system.
  • Communicate and coordinate effectively with remote backend teams

Job Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or any related field.
  • Internship in BPO industry is a plus.
  • Strong knowledge of Windows Operating Systems and desktop hardware/software troubleshooting.
  • Familiarity with basic networking concepts and client-server architecture.
  • Proficient in using and troubleshooting ticketing systems.
  • Ability to troubleshoot and resolve software and hardware issues independently.
  • Experience in managing IT desktop infrastructure and network cabling.
  • Good communication skills in English and Tagalog.
  • Willing to work in shifts if necessary.

Job Type: Full-time

Pay: Php16,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Application Question(s):

  • For fast processing of your application, provide your viber account.
  • Estimated travel time to Clark, Pampanga.

Education:

  • Bachelor's (Required)

Work Location: In person

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