Service Crew

2 days ago

Makati City, National Capital Region, Philippines JPSC Group Holdings Inc Full time ₱15,000 - ₱25,000 per year

We are seeking a Service Crew to join our team. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a passion for delivering exceptional customer service. This role involves greeting and serving customers, taking orders, and ensuring a positive dining experience.

Key Responsibilities

  • Greet customers warmly upon arrival and guide them to their tables.

  • Present menus, explain daily specials, and answer any questions about menu items.

  • Take accurate food and beverage orders and relay them to the kitchen staff.

  • Serve food and beverages promptly and courteously.

  • Check in with customers to ensure satisfaction and address any concerns.

  • Clear and clean tables between courses and after guests leave.

  • Process payments accurately and efficiently.

  • Maintain cleanliness and organization of the dining area.

  • Collaborate with kitchen and bar staff to ensure smooth service.

  • Adhere to all health and safety regulations.

Qualifications

  • High school diploma or equivalent; additional hospitality training is a plus.

  • Previous experience in a waitress or customer service role is preferred but not required.

  • Excellent communication and interpersonal skills.

  • Ability to multitask and work efficiently in a fast-paced environment.

  • Strong attention to detail and organizational skills.

  • Ability to stand and walk for extended periods.

  • Flexible availability, including evenings, weekends, and holidays.

  • A warm and friendly personality with a genuine passion for customer service.

Preferred Attributes

  • A pleasing personality with a positive attitude.

  • Ability to handle customer complaints with professionalism and courtesy.

  • Team player with a collaborative approach to work.

  • Proficiency in basic math for handling payments.

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