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Bilingual Intake Specialist

2 hours ago

Work from Home, Philippines Offshore Business Processing Full time

Our client is seeking a bilingual English-Spanish Intake Specialist to handle new client calls for personal injury and property insurance claims. If you have intake experience, love talking to people, and have a warm, professional communication style, we want to hear from you.

What You'll Do:

  • Handle inbound & outbound intake calls
  • Pre-qualify PI & property insurance claims
  • Document case details and update CRM
  • Communicate with clients in English & Spanish
  • Provide excellent customer experience

Must Have:

✓ 2+ years U.S. intake experience

✓ Fluency in English & Spanish

✓ Knowledge of PI & property insurance claims

✓ Strong communication & empathy

✓ Ability to work U.S. business hours

Bonus:

  • Portuguese fluency
  • Legal admin skills (e-filing, Filevine)

Apply now and help clients get the support they need.

Job Type: Full-time

Pay: Php600.00 per hour

Expected hours: 50 per week

Work Location: Remote