Medical Claims Hotline
2 weeks ago
Date Posted: January 18, 2021
Job Location: Makati City
Job Description:
DETAILED FUNCTIONS AND RESPONSIBILITIES ARE AS FOLLOWS: (HOTLINE)
ü Promptly attends to calls made thru our Hotline by our Medical Providers and Client and/or members.
ü Give accurate information to inquiries made
ü Accurately approves hospitalization, OPD, Consultations, laboratory, diagnostics and surgical procedures as recommended by our Provider Specialist.
ü Acknowledges request for confinements from our Hospital Providers and approve or disapprove accordingly
ü Monitors approved confinements until member is discharged.
ü Facilitate discharge from hospitals of our clients/members and correctly computes for approved charges
ü In the absence of a Liaison Officer, issues accurate and correctly filled up LOA to Hospitals on behalf of EastWest Healthcare
ü Coordinates with Providers on other matters related to confinements.
ü Appropriately skilled to extract the correct medical information of approved or disapproved medical availments and accurately records them
ü Accurately records all Hotline Transactions
ü Perform other related clerical activities
ü Perform other related tasks on the instructions of the VP-Medical Director and the AVP-Medical Management
ü Acts as support to the Liaison Officers assigned to Provider Hospitals
Qualifications:
Qualifications: Medical Course Graduate
: Good Communication Skills
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