Barista/Senior Barista

About Us

What About Coffee? (WACo) is a specialty café known for high-quality coffee, great food, and a welcoming atmosphere. With locations in Katipunan QC and University Hotel in UP Diliman, WACo is a place where students, professionals, and coffee lovers come together to enjoy expertly crafted drinks and warm hospitality. We take pride in delivering excellent coffee and service, creating a great experience for every guest.

Job Summary

As a Barista, you will be responsible for crafting high-quality coffee and beverages while delivering excellent customer service. This role includes preparing and serving drinks with consistency, maintaining cleanliness and efficiency, and ensuring a warm, inviting café atmosphere. You will also assist in inventory management, workflow efficiency, and upholding WACo's coffee standards.

For qualified and experienced candidates, this role can expand into a Senior Barista position, which includes training and mentoring junior baristas to maintain high standards of coffee quality and service.

Key Responsibilities:

Drink Preparation & Quality Control

• Prepare and serve espresso-based drinks, brewed coffee, teas, and specialty beverages following company standards.
• Ensure consistency in taste, presentation, and quality across all drinks.
• Operate and maintain coffee equipment, ensuring proper calibration, cleaning, and functionality.
• Stay up to date with coffee trends, brewing techniques, and product knowledge.

Customer Service & Guest Experience

• Provide friendly, knowledgeable customer service, engaging guests in conversations about coffee and menu offerings.
• Ensure a welcoming atmosphere, anticipating guest needs and making recommendations.
• Handle customer concerns professionally and efficiently to maintain positive guest experiences.

Café Operations & Cleanliness

• Maintain cleanliness and organization of the bar area, equipment, and utensils in compliance with food safety and hygiene standards.
• Work efficiently in a fast-paced café environment, ensuring smooth operations and teamwork.
• Assist in stock management, monitoring inventory levels and restocking supplies as needed.

Team Training & Development (For Senior Barista Level)

• Train and mentor junior baristas, ensuring they understand brewing techniques, espresso extraction, milk texturing, and service etiquette.
• Conduct quality control checks, guiding teammates to maintain consistency and excellence in coffee preparation.
• Assist in developing training materials and standard operating procedures for new hires and existing team members.

Qualifications:

For Barista Level:

• At least 1 year of experience as a barista or in a café/hospitality role (specialty coffee experience preferred).
• Strong understanding of coffee brewing techniques, espresso extraction, and milk texturing.
• Passion for coffee with a willingness to continuously learn and improve.
• Excellent customer service and communication skills.
• Ability to multitask and work efficiently in a high-volume environment.
• Willingness to work flexible shifts, including weekends and holidays.
• A team player with a positive attitude and strong work ethic.

For Senior Barista Level:

• At least 2+ years of specialty coffee experience with in-depth knowledge of brewing methods and coffee quality standards.
• Demonstrated ability to train, mentor, and develop junior baristas.
• Strong leadership and teamwork skills to support café operations.
• Ability to troubleshoot and maintain coffee equipment.

Job Types: Full-time, Permanent

Pay: From Php18,000.00 per month

Benefits:

• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Staff meals provided

Experience:

• Barista: 1 year (Preferred)

Work Location: In person