Guest Services Associate
2 days ago
- Welcoming guests as they arrive and checking them into their rooms
- Answering phone calls and responding to guest inquiries
- Handling guest complaints and resolving issues in a timely and professional manner
- Processing payments and maintaining accurate guest records
- Assisting guests with luggage and other requests
- Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
- Maintaining a clean and organized front desk area
- Providing information about hotel amenities, local attractions, and restaurants
- Upselling hotel services and amenities to guests
- Ensuring guest satisfaction throughout their stay
-
Philippines Extenteam Full time ₱250,000 - ₱500,000 per yearWe are looking for Guest Services Specialist with Association Of Apartment Owners Experience for a Property management company Client of ours. This role involves handling inquiries, providing information, resolving issues, and ensuring a seamless communication experience for guests across multiple platforms. The ideal candidate will possess excellent...
-
Guest Relations Associate
3 weeks ago
, Metro Manila, Philippines Different Technologies Pty Ltd. Full timeJob Title: GUEST RELATIONS ASSOCIATE Overview: We are seeking a highly driven and detail-oriented Guest Relations Officer to oversee the day‑to‑day operations of our client’s short‑term rental properties. This role requires a strong background in hospitality and experience managing listings and reservations across platforms such as Airbnb,...
-
Philippines Extenteam Full time ₱300,000 - ₱450,000 per yearAbout UsWe're Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double...
-
Guest Experience Associate
2 days ago
Remote - Entire Philippines, National Capital Region, Philippines FIELDTRIP Hospitality Full time $40,000 - $60,000 per yearCOMPANY OVERVIEW:Fieldtrip (@stayfieldtrip) is a luxury hospitality + real estate firm specializing in the acquisition, development, and management of premium branded short-term rentals. We aspire to be the leading boutique hospitality brand in the luxury short-term rental space, currently operating over $100M in assets, with an additional $50M+ in homes,...
-
Service Associate
2 days ago
Philippines Shangri-La Group Full time ₱200,000 - ₱250,000 per yearMakati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband...
-
Guest Services Agent
3 weeks ago
, , Philippines Filinvest Group Full timeFILINVEST COMPANY: Crimson Resort & Spa Mactan Overview This role is responsible in ensuring guest satisfaction by providing personalized service to guests in the most courteous and efficient manner as well as contributing to optimizing room sales. This role is also responsible for providing complete and accurate information in response to internal and...
-
Guest Services Bilingual
2 days ago
Philippines Extenteam Full time ₱60,000 - ₱120,000 per yearAbout UsWe're Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double...
-
Guest Services Agent
2 days ago
Malay, Aklan, Philippines Filinvest Group Full time ₱200,000 - ₱250,000 per yearIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay and under the direct supervision of the Guest Services Supervisor and within the limits of established policies, procedures and Rooms Division Manual, the Guest Services Agent ensures guest satisfaction by providing personalized service to...
-
Service Associate
2 days ago
Philippines Shangri-La Group Full time ₱200,000 - ₱250,000 per yearMakati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband...
-
Guest Services Manager
2 days ago
Malay, Aklan, Philippines Filinvest Group Full time ₱600,000 - ₱800,000 per yearFilinvest Hotel: CRIMSON RESORT AND SPA BORACAYThe Guest Services Manager at Crimson Resort and Spa Boracay is responsible for ensuring exceptional guest experiences by overseeing front office operations, managing guest relations, and maintaining high service standards. This role requires strong leadership, problem-solving skills, and a guest-centric...