Operational Purchasing Team Lead

4 days ago

San Juan, National Capital Region, Philippines Merck Business Solutions Asia Inc. Full time

As a vibrant science and technology company, we believe in science as a force for good. We make a positive difference in millions of people´s lives every day.

Our passion for science and technology is what drives our more than 64,000 employees across 66 countries to find solutions to some of today's toughest challenges and create more sustainable ways to live.

Job Summary:

As an Operational Purchasing Team Lead, you will oversee and guide the team responsible for the end-to-end operational purchasing process — from validating purchase requisitions (PRs) to ensuring compliance and timely conversion to purchase orders (POs) in alignment with company policies and service levels.

Your responsibilities:

  • Supervising daily team operations to ensure efficient handling of PR validations, PO creation, and follow-up with stakeholders for approvals and clarifications.
  • Ensuring all purchase requests meet policy, approval, and compliance requirements before PO issuance.
  • Monitoring and driving team performance to meet SLA, KPI, and quality standards, and implementing corrective actions where needed.
  • Acting as the first level of escalation for operational issues and coordinating with internal stakeholders (e.g., approvers, compliance, category managers, and suppliers) for timely resolution.
  • Supporting system-related activities in SAP and Ariba, including troubleshooting and training users on process steps and compliance expectations.
  • Conducting regular coaching, feedback, and skill-building sessions to strengthen the team's operational and analytical capabilities.
  • Identifying process improvement opportunities and contributing to projects that enhance accuracy, efficiency, and stakeholder satisfaction.
  • Maintaining up-to-date SOPs, work instructions, and compliance documentation for audit readiness.
  • Preparing periodic operational reports and providing visibility to management on performance trends, challenges, and action plans.

Education: 

·       Minimum 5 years experience in end to end Purchasing Operations with no lessthan three (3) years on a supervisory/Team Lead level.

Key Competencies:

  • Procurement Process Expertise
  • Compliance and Risk Awareness
  • Analytical and Problem-Solving Skills
  • Stakeholder and Vendor Management
  • Team Leadership and Development
  • Planning and Prioritization
  • Communication and Collaboration
  • Continuous Improvement Mindset
  • Customer Service Orientation

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