Site Reliability Engineer

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

We are seeking a Site Reliability Engineer (Cloud) to lead the design, implementation, and operational support of our next-generation technical infrastructure supporting Broadridge's strategic applications and services. You will combine technical expertise with business acumen to deliver highly automated, scalable, and reliable infrastructure that meets or exceeds industry standards for availability, performance, and cost efficiency.

You'll thrive in our collaborative, cross-functional environment, guiding projects from concept to launch and championing our commitment to operational excellence. You will also mentor junior associates and play a critical role in upholding Broadridge's reputation for reliability and innovation.

Responsibilities

• Design, build, and support robust, scalable, and secure technical infrastructure solutions aligned with business requirements and goals.

• Automate operational processes and deployment pipelines to maximize system availability, reliability, and capacity, leveraging tools like Terraform, Chef, Jenkins, and AWS.

• Monitor and maintain service health using Service Level Objectives (SLOs), metrics, and Service Level Indicators (SLIs), ensuring continuous improvement and rapid incident response.

• Collaborate across teams, including application development, security, database, architecture, and vendor stakeholders, to define and review infrastructure designs for new and existing projects.

• Lead troubleshooting and preventative maintenance efforts to resolve production issues and ensure capacity, scaling, security, and uptime of all Broadridge services.

• Participate in technical design sessions, translating business requirements into detailed, actionable technical designs that prioritize automation, performance, and cost optimization.

• Guide, mentor, and support more junior associates, ensuring high-quality results and fostering a spirit of shared learning.

Your Profile

• 6–8+ years of experience with commercial service infrastructure at both a software and infrastructure level.

• Hands-on experience with common AWS services (required); Azure experience a plus.

• Strong understanding of system design and architecture, DevOps principles, service monitoring, troubleshooting, and deployment automation.

• Experience with automation and scripting tools such as Terraform, Chef, Jenkins, Python, Shell, or Perl.

• Working knowledge of Linux and Windows operating systems.

• Bachelor's degree in Computer Science, Computer Engineering, or a related technical field.

• Proficiency with full-stack development tools and technologies and a keen ability to translate business requirements into technical solutions.

• Excellent collaboration, analytical, and communication skills.

• Demonstrated ability to work effectively in high-pressure, rapidly changing environments.

Preferred Qualifications

• 5–7+ years of programming and application systems experience, especially within cloud and microservices architecture.

• Knowledge of next-generation design patterns and cloud-native architectures.

• Passion for learning new technologies, driving process improvement, and fostering growth in others.

#LI-KA2 #LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.