Enterprise Accounts Coordinator
4 days ago
This position will be sat alongside the sales team providing bespoke repeat order/renewals support for the UK Sales Team. The main function of the role is to ensure that our mandated sales process is followed at all times in order to comply with our regular ISO audits and to guarantee that the sales lifecycle is transparent and performing to KPI standards.
Responsibilities:
Liaise directly with the Customers, vendors and internal departments in a timely fashion. Working with the client from the beginning of the renewals process, through to delivery, including;
- Attending scoping calls (if required)
- Requesting pricing from vendors
- Creating proposals and quotes
- Follow up calls
- Managing the pipeline ensuring orders are placed in a timely fashion
- Checking won work (all documentation is present and correct)
- Ensuring full and clear invoicing profiles are completed.
- Making sure all essential information for smooth job delivery is updated on the system
- Maintenance of account records on the Salesforce CRM system
- Working as part of the wider account team
Qualifications:
- Experience in using MS word/other MS office applications must have
- Experience in Salesforce or any CRM desirable but not required
- Stakeholder Management
- Experience in Global settings - desirable
- Excellent Communication skills
- Strong organizational skills and attention to details
- Proactive
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