Wave 2 Call Center Phone Interview Up to 27k Package

7 days ago

Mandaue City, Central Visayas, Philippines DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY Full time ₱24,000 - ₱36,000 per year

Phone Interview

Up to 26,000 Package

Newbies Are Accepted

Provide exceptional customer service and support to clients through various communication channels.

  • Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in scheduling appointments and coordinating with relevant departments.
  • Demonstrate strong problem-solving skills to identify and resolve customer concerns.

Qualifications

Educational Qualifications: High School Diploma or equivalent

  • Skills and Competencies: Proficient in English language, strong customer service orientation, excellent problem-solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency.
  • Responsibilities and Duties: Ability to multitask and prioritize workload in a fast-paced environment
  • Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude towards customer service.

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