E-Commerce Assistant

7 hours ago

Manila, National Capital Region, Philippines Klaiya Full time

Job Description:

  • Overall management of online channels (Shopee and Lazada) including customer communications

  • Answer inquiries and provide excellent customer service through chat software and emails.

  • Use on-page and off-page marketing tools to boost online store sales.

  • Come up with content like descriptions and photos for the posts.

  • Strategize and implement marketing campaigns and activities to boost and generate sales

  • Contact and negotiate with clients to address inquiries and store improvement

  • Contribute to team effort by accomplishing related results as needed.

Qualifications:

  • Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

  • Must have experience in handling online store operations (both Lazada and Shopee)

  • Excellent communication skills and customer service skills

  • We also consider undergraduates who have previous related experience.

  • Business-minded and good at creating selling strategies.

  • Able to handle customers well.


Benefits:
  1. Excellent company culture
  2. Free accommodation & Devices program
  3. High incentive program
  4. Stock Option Program
  5. Work with local & international brands

Company Intro: Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing .  We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.
Brand We've worked with: Nestlé | Unilever | URC | Monde Nissin | Del Monte  Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock 

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