Manager - Applied AI/ML for Hyper-Personalization

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Manager - Applied AI/ML for Hyper-Personalization who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Title: Manager - Applied AI/ML for Hyper-Personalization

Employment Type: Perm

Location/ Work Mode: BGC Taguig City

Work Type: Hybrid, 3 RTO

DUTIES AND RESPONSIBILITIES:

·       The responsibilities of this position will include but will not be limited to the following:

·       Champion data science, AI, and machine learning to Identify opportunities and partner with stakeholders for the application of AI, machine learning and advanced analytics techniques towards enabling hyper-personalization efforts for customer engagement campaigns, and unlock new AI use cases to drive better take-up or incremental revenues in campaigns.

·       Conceptualize, design, develop and implement machine learning and AI models related to campaign targeting and offers, such as propensity models for predicting different customer states to uncover upsell and churn-save opportunities, as well as recommender systems to improve offer arbitration for customers.

·       Create models based on the needs and requirements of the campaign squads, and deliver the models end-to-end from exploratory data analysis, to ideation and selection of models, to eventual operationalization and monitoring of model performance.

·       Lead the data science team in the day-to-day execution of the team's tasks in the execution of the team's backlog, and provide guidance on backlog prioritization, and manage the team's workload to properly balance delivery, and manage impediments and dependencies raised.

·       Ensure that AI scores and models are running and generated to support the regular campaign runs and delivery of hyper-personalized offers.

·       Drive cross-functional collaboration for specific campaigns/programs where AI techniques or approaches are involved, providing recommendations on effective and efficient ways to integrate AI and analytics to the work process or platforms involved.

Skills:

· years in Data Science / Analytics experience

·       Skills & Level of Knowledge: Data, Advanced Analytics

·       Education: College Graduate in IS/IE, Eng'g or Math / Stat

TOP 3-5 DELIVERABLES:

·       AI / Machine Learning Models

·       Recommender Systems

·       Model performance Metrics

·       Engineered Data Features

·       GenAI agents for Personalization of spiels

KPIs:

·       Model Accuracy

·       Incremental Revenues

·       Campaign Take-up

COMPETENCIES:

·       Data Science and Big Data Analytics Knowledge

·       Analytics Strategy Execution

·       Analytics Strategy Planning

·       Data and Business Insighting

·       Model Planning and Development

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to - Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.