Telco Account

3 days ago

Shaw Boulevard, Philippines Sapient Services Hub Full time ₱336,000 per year

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you

Your Key Responsibilities

  • Effectively identify, troubleshoot, and resolve customer concerns.
  • Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction.
  • Recognize opportunities to retain customers by presenting alternative solutions, special offers, or service upgrades that align with their needs.
  • Follow all company policies and regulatory requirements related to customer privacy, data security, and compliance standards.

Perks You'll Enjoy

  • Competitive salary
  • HMO on Day 1
  • One-day hiring process
  • Flexible shifts: Day, Night, and Graveyard
  • Voice and non-voice accounts available

URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • QA | Can start ASAP | WITH TELCO BACKGROUND NEEDED

    2 weeks ago

    Shaw Boulevard, Philippines Fusion CX Full time ₱400,000 - ₱600,000 per year

    JOB SUMMARY:The Quality Analyst reviews incidents, email and telephone customer interactions against established client standards and account requirements. He/she is required to analyze outputs, detect non-conformity issues and recommend programs to improve and sustain quality performance. He/She also guides, instruct and motivate Dedicated Representatives...