Hostess

1 day ago

Paranaque City, Calabarzon, Philippines F&B Full time ₱200,000 - ₱300,000 per year
  • Offer consistently professional, friendly, warm and engaging service.
  • Welcoming customers and helping them in taking orders while courteously addressing their inquiries
  • Handle the reservation book and answer the telephone in an professional manner.
  • Ensure Forbes 5 star service is adhering at all times.
  • Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables.
  • Assist guest promptly with their inquiries. and reassure the guests' satisfaction upon their departure.
  • Provides hands-on support to co-workers on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
  • Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening.Responsible for providing feedback to the Restaurant Manager / Asst. Restaurant Manager with regards to any guest's complaints.


Requirements KEY COMPETENCIES NEEDED / RELEVANT SKILLS
  • Proficiency in spoken and written English is required.
  • Able to effectively communicate with all levels of co-workers and Management.
  • Enthusiastic, courteous & helpful to co-workers & customers
  • Good understanding of the hotel business
  • Recognizing differences
  • Adaptability & integrity
  • Speak and understand Cantonese and Mandarin is an advantage
  • Graduate of HRM / Tourism related course

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