Sales Admin

1 week ago

Cebu City, Central Visayas, Philippines Visayas Moto Hub Incorporated Full time ₱216,000 per year

A Sales Administrator for CFMOTO will primarily provide administrative support to the sales team, manage customer and sales data, and ensure smooth sales operations. This includes tasks like processing orders, maintaining records, handling customer inquiries, and assisting with sales reporting. Essentially, they are the backbone of the sales team, ensuring efficient and organized sales processes.

1. Sales Support & Order Processing:

  • Receive and process sales orders:

This involves accurately recording orders, verifying information, and coordinating with other departments (like production or logistics) to ensure timely fulfillment.

  • Maintain sales database:

Updating and managing customer information, contact details, and sales activity records in the CRM system.

  • Prepare sales documentation:

Assisting with the creation and maintenance of sales contracts, invoices, and other sales-related documents.

  • Coordinate with Sales Team:

Communicating with sales representatives to provide updates, address their needs, and ensure a smooth sales process.

  • Handle customer inquiries:

Responding to customer queries via phone, email, or in person, addressing concerns, and providing information about products, orders, and deliveries.

2. Administrative & Reporting Tasks:

· Maintain sales records:

Ensuring accurate and up-to-date records of all sales activities and customer interactions.

  • Generate sales reports:

Compiling and analyzing sales data, creating reports on sales performance, inventory levels, and customer trends.

  • Assist with sales events:

Helping to organize and coordinate sales events, trade shows, or promotional campaigns.

  • Inventory management:

Monitoring stock levels, coordinating with suppliers for timely replenishment, and tracking shipments.

  • General administrative duties:

Providing general administrative support to the sales team, including scheduling meetings, preparing presentations, and managing correspondence.

3. Customer Relationship Management:

  • Build and maintain customer relationships: Providing excellent customer service, addressing concerns, and ensuring customer satisfaction.
  • Respond to customer inquiries: Handling customer queries related to products, orders, and deliveries.
  • Follow up on leads and opportunities: Assisting the sales team in nurturing leads and converting them into sales.

Qualifications:

  • Strong communication skills: Both written and verbal, for interacting with customers and colleagues.
  • Excellent organizational skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
  • Proficiency in Microsoft Office Suite: Especially Excel for data management and reporting.
  • Customer service orientation: A focus on providing excellent customer service and building strong relationships.
  • Experience with CRM systems: Experience with customer relationship management software is often preferred.
  • Attention to detail: Accuracy is crucial when handling sales orders and data.
  • Teamwork and collaboration: Ability to work effectively as part of a team and collaborate with other departments.

Interested applicants may send their updated CV's to

Job Types: Full-time, Permanent

Pay: Php15, Php18,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person

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