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Dispatcher and Admin VA

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines VA Masters Full time ₱900,000 - ₱1,200,000 per year
Job Summary

We are looking for a highly organized and detail-oriented Dispatcher and Administrative Virtual Assistant to support the daily operations of a growing business. This role involves managing schedules, coordinating tasks, handling customer inquiries, and providing general administrative support. The ideal candidate thrives in a fast-paced environment, communicates effectively, and leverages AI tools to streamline processes and boost operational efficiency.

Key Responsibilities
  • Oversee daily business operations, ensuring smooth scheduling and efficient task coordination.
  • Handle customer inquiries via phone, email, or chat with professionalism and timely communication.
  • Organize and maintain customer records, appointments, and service requests in the CRM system.
  • Provide general administrative support, including document management, reporting, and data entry.
  • Monitor workflows and implement AI-powered tools to automate repetitive tasks and improve efficiency.
  • Ensure team members adhere to schedules, proactively managing any conflicts or changes.
  • Maintain clear communication with customers and internal teams to ensure fast issue resolution.
  • Analyze operational data and generate performance reports to identify areas for improvement.
Mandatory Skills
  • Excellent verbal and written communication skills in English (native or near-native fluency).
  • Strong organizational and multitasking abilities to manage multiple responsibilities efficiently.
  • Proficiency in using AI tools and software to optimize workflows and enhance operations.
  • Experience in scheduling, customer service, and administrative support roles.
  • Ability to work independently with minimal supervision in a remote setup.
  • Exceptional attention to detail and adherence to structured processes.
  • Comfortable working with CRM platforms and communication tools.
Preferred Skills
  • Familiarity with AI-driven operational and automation tools.
  • Ability to learn and adapt quickly to new technologies and systems.
  • Previous experience in remote work environments or fast-paced operational settings.
  • Strong problem-solving and prioritization skills.
Why Join Us

This fully remote role offers flexibility and the opportunity to work with cutting-edge AI tools to improve operational efficiency. You'll join a supportive, growth-oriented team that values innovation, precision, and continuous learning. We offer a competitive salary, opportunities for career advancement, and a collaborative culture that encourages your professional development.

If you're an operations professional with a passion for technology and process optimization, we'd love to hear from you — apply now and be part of a dynamic, fast-growing organization