Dispatcher and Admin VA

We are looking for a highly organized and detail-oriented Dispatcher and Administrative Virtual Assistant to support the daily operations of a growing business. This role involves managing schedules, coordinating tasks, handling customer inquiries, and providing general administrative support. The ideal candidate thrives in a fast-paced environment, communicates effectively, and leverages AI tools to streamline processes and boost operational efficiency.

• Oversee daily business operations, ensuring smooth scheduling and efficient task coordination.
• Handle customer inquiries via phone, email, or chat with professionalism and timely communication.
• Organize and maintain customer records, appointments, and service requests in the CRM system.
• Provide general administrative support, including document management, reporting, and data entry.
• Monitor workflows and implement AI-powered tools to automate repetitive tasks and improve efficiency.
• Ensure team members adhere to schedules, proactively managing any conflicts or changes.
• Maintain clear communication with customers and internal teams to ensure fast issue resolution.
• Analyze operational data and generate performance reports to identify areas for improvement.

• Excellent verbal and written communication skills in English (native or near-native fluency).
• Strong organizational and multitasking abilities to manage multiple responsibilities efficiently.
• Proficiency in using AI tools and software to optimize workflows and enhance operations.
• Experience in scheduling, customer service, and administrative support roles.
• Ability to work independently with minimal supervision in a remote setup.
• Exceptional attention to detail and adherence to structured processes.
• Comfortable working with CRM platforms and communication tools.

• Familiarity with AI-driven operational and automation tools.
• Ability to learn and adapt quickly to new technologies and systems.
• Previous experience in remote work environments or fast-paced operational settings.
• Strong problem-solving and prioritization skills.

This fully remote role offers flexibility and the opportunity to work with cutting-edge AI tools to improve operational efficiency. You'll join a supportive, growth-oriented team that values innovation, precision, and continuous learning. We offer a competitive salary, opportunities for career advancement, and a collaborative culture that encourages your professional development.

If you're an operations professional with a passion for technology and process optimization, we'd love to hear from you — apply now and be part of a dynamic, fast-growing organization