Analyst, Casino Systems

6 hours ago

Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time $40,000 - $80,000 per year
REQ12921 Analyst, Casino Systems (Open)

POSITION SUMMARY:

The Analyst, Casino Systems has a wide breadth of technical skills that bridges the support and project gaps between infrastructure, IT application development staffs and corporate IT support teams.

He / She reports to Manager – Casino Systems and performs daily application support, new project implementation and life cycle management of Casino Systems.

PRIMARY RESPONSIBILITIES:

  • Maintains and provides L2 shared services support for complex enterprise based Casino systems across the Company at various geographical locations.
  • Proactively builds up new knowledge base to provide fundamental technical guidance for L1 & L1.5 support staff to able to resolve the relevant incidents / requests as first calls resolution.
  • Performs in-house technical training for L1, L1.5 support and other IT staff as required.
  • Learns business application knowledge in depth and suggests improvement if necessary.
  • Supports key project deliverables and works within defined project plan timelines.
  • Participates in the identification and resolution of moderately complex application problems and procedures, suggesting solutions to identified problems.
  • Responds to issues, questions and requests related to Casino Systems. Works with system development team and attends end user training classes and/or presentation as required.
  • Monitors and ensures service level agreement (SLA) is met.
  • Teams up with other Support Specialist to perform IT systems support function.
  • Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign or discipline employees.

QUALIFICATIONS:

Experience

  • 2-5 years of relevant IT enterprise system or support experience required
  • Requirements analysis, meeting with business owners, and performing current state system analysis.
  • Experiences should include implementation and support of application systems.
  • Possess experience in 24x7 large operations support environment is a plus.

Education

  • Bachelor's Degree or equivalent relevant qualifications.

Skills / Competencies

  • Good interpersonal skills
  • Self-motivated and able to work under pressure
  • Good solving and decision making skills to identify and resolve priority issues
  • Able to communicate with all level of users

  • Agent, Casino Services

    4 days ago

    Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time ₱1,200,000 - ₱2,400,000 per year

    REQ13579 Agent, Casino Services & Reservations (Open Date: 10/11/2025)POSITION SUMMARY: The Agent, Casino Services and Reservations is an individual who answers multi-line calls, assists with the enquiries and/or directs the calls to the appropriate destinations promptly.The agent is tasked with providing professional and swift service to guests and...

  • Systems Analyst

    2 days ago

    Paranaque City, Calabarzon, Philippines Multisys Technologies Corporation Full time ₱40,000 - ₱80,000 per year

    Job Summary:A System Analyst (SA) analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Further, an SA is responsible for maintaining and improving computer systems for an organization and its clients. SA is often required to work outside...

  • Sr. Analyst, Analytics

    4 days ago

    Paranaque City, Calabarzon, Philippines Bloomberry Resorts and Hotels Inc. Full time ₱40,000 - ₱80,000 per year

    Collects and analyzes data on the casino's events, promotions, offers and programs and provide recommendations and insights back to the business with observations, comments, and suggestions for action.Helps company make marketing decisions by assessing their promotional needs, gathering pertinent data, and analyzing the results.Assists in driving Marketing...

  • Solutions Architect

    2 days ago

    Paranaque City, Calabarzon, Philippines OLVRO Co. Full time ₱1,500,000 - ₱3,000,000 per year

    Job Description:Design end-to-end integrated solutions that support Casino Gaming Systems, Financial platforms, and Hotel / F&B applications.Collaborate with business stakeholders to gather and analyze detailed requirements across Gaming (CMS, G-Systems, Biztalk, Engage), Finance (Oracle, AX Dynamics), and Hotel/F&B (PMS, OpenTable, Shiji) domains.Develop...

  • Associate Director – Enterprise Applications

    2 days ago

    Paranaque City, Calabarzon, Philippines Okada Manila Full time $120,000 - $200,000 per year

    I. BASIC PURPOSE / JOB BRIEF:This role is responsible for leading our Applications and Quality Assurance team, and for overseeing the management, development, and support of core systems across the business, including casino gaming platforms, plus Online Casino, hospitality applications, and back-office solutions. The role is accountable for application...

  • Associate Director

    4 days ago

    Paranaque City, Calabarzon, Philippines Okada Manila Full time ₱2,000,000 - ₱2,500,000 per year

    I. BASIC PURPOSE / JOB BRIEF:This role is responsible for leading our Applications and Quality Assurance team, and for overseeing the management, development, and support of core systems across the business, including casino gaming platforms, plus Online Casino, hospitality applications, and back-office solutions. The role is accountable for application...

  • Financial Analyst

    2 days ago

    Paranaque City, Calabarzon, Philippines Collabera Digital Full time ₱300,000 - ₱600,000 per year

    Ascendion Philippines is #hiring for Financial Analyst rolePosition: Financial AnalystSet up: Hybrid (Monday-Friday Only)Work Location: Parañaque, National Capital Region, PhilippinesFor interested candidates, you may send your resume to or message your NAME/NUMBER/EMAIL ADDRESS to QualificationsCan start ASAPProficiency in Financial Planning and Financial...

  • Compliance Training Coordinator

    2 days ago

    Paranaque City, Calabarzon, Philippines Solaire Resort & Casino Full time ₱250,000 - ₱500,000 per year

    POSITION SUMMARYThe Project-Based Compliance Training Administrator supports the Compliance Department in the implementation and monitoring of mandatory regulatory training programs. This role involves uploading training materials and assessments to the Learning Management System (LMS) or other designated platforms, ensuring accurate participant enrollment,...

  • Revenue Auditor

    2 days ago

    Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time ₱275,000 - ₱550,000 per year

    REQ13721 Revenue Auditor (Open)POSITION SUMMARY: The Revenue Auditor participates in daily audits of gaming and non-gaming activity, preparation of management and regulatory reports and preparation of journal entries. Also, provide support to Operation in the performance of their daily task.PRIMARY RESPONSIBILITIES:1.    Participates in the daily...

  • surveillance operator

    4 days ago

    Paranaque City, Calabarzon, Philippines World Platinum Technologies Incorporated Full time ₱214,375 - ₱324,750 per year

    JOB QUALIFICATIONS:Highschool graduate, or at least College Level;Above average communication skills in both Filipino and English.With at least 1-2 years related experience in CCTV operation, security monitoring, or related roles in casino industries.Basic technical knowledge of CCTV systems and equipment.Handle information with accuracy, security and...